Change & Communications Lead

Inbox Business Technologies is looking for an experienced Change & Communications Lead to lead end-to-end delivery of the Communication and Adoption & Measurement segments of our enterprise Data & AI change-management programme. Act as the primary point of accountability translating the Data & AI strategy into a structured change communication and adoption plan grounded in Kotters guiding principles and ensuring measurable sustained adoption across the organisation.

Employment Type: Full-time employment

• Own the overall change-management and communication approach across both segments aligned to our companys Data & AI strategy and Kotter-based framework.
• Manage senior stakeholders sponsors the Data & Analytics Director and PMO; secure leadership sponsorship and reinforcement.
• Define the communication plan guiding principles and initiative charters; oversee the seven communication initiatives and six channels.
• Direct the Adoption & Measurement workstream KPI framework surveys dashboards and reporting cadence and act on adoption insights.
• Lead programme governance: planning RAID management status reporting and change-control in line with the RFPs engagement rules.
• Manage the onsite delivery team ensuring quality consistency and on-time delivery.
• Provide executive briefings and immersion sessions and champion a data-driven culture across.

• 1014 years in organisational change management transformation communications or enterprise programme delivery.
• Proven leadership of enterprise-wide change or data/digital transformation programmes ideally in telecom infrastructure or large regulated organisations.
• Demonstrable experience delivering in the KSA / GCC market with senior stakeholders.
• Organisational Change Management methodologies (Kotter Prosci ADKAR).
• Enterprise communication strategy sponsor and stakeholder management.
• Adoption strategy governance risk and escalation management.
• Executive engagement storytelling and briefing.
• Certifications in Prosci / CCMP required or strongly preferred; PMP preferred.
• Language: English (fluent business-level).

We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race color religion sex gender identity or expression national origin age disability genetic information or pregnancy.

At Inbox Business Technologies we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas experiences and voices to a company that believes in equality and embraces new ways of thinking.