Business Lead

Job Overview:

People Perfect is looking foran experienced Business Lead for one its client whooversee the operations of a growing coffee shop business . The role is responsible for driving sales operational excellence compliance profitability and customer experience while establishing scalable processes for future growth. The ideal candidate will lead day-to-day operations implement SOPs develop high-performing teams and support business expansion through new outlet openings .

JobResponsibilities:

• Lead the day-to-day operations of the coffee shop ensuring operational efficiency service excellence and brand consistency while establishing scalable processes to support future business expansion.
• Develop and execute business strategies to drive sales profitability and operational performance.
• Implement monitor and improve SOPs operational standards and compliance with food safety and regulatory requirements.
• Oversee inventory management cost control and coordination with Supply Chain and Finance teams.
• Recruit train mentor and manage store teams to build a high-performing workforce.
• Lead business expansion initiatives including project management and new outlet openings.
• Identify locations for openings of new coffee shop locations
• Hire and train staff for the new coffee shop location
• Liase with regulatory bodies to ensure compliance of the new setup
• Manage the end to end expansion process up until opening
• Analyze sales and operational performance prepare reports and implement continuous improvement initiatives.
• Build strong relationships with internal stakeholders vendors and regulatory authorities.

Qualification & Experience:

• Bachelors or Masters degree in Business Administration Hospitality Management or a related field.
• 68 years of experience in the Food & Beverage industry including multi-unit operations or business management.
• Experience managing coffee shops cafés QSR or retail F&B operations.
• Strong knowledge of operations management sales SOP implementation inventory control project management and business expansion.

Key Compitencies:

• Business & Operations Management
• Sales & Revenue Growth
• SOP & Compliance Management
• Inventory & Cost Control
• Project Management
• Team Leadership & Development
• Financial & Commercial Acumen
• Customer Experience Management
• Communication & Stakeholder Management

Location: Gurumangat Road Lahore