Business Analyst
Job Summary
Role: Business Analyst
Location: Hyderabad
Shift as per client with 5 days WFO
CRITICAL SKILLS REQUIRED:-
| >> Lead the support team to drive analysis and perform pilot work/audit |
| >> Lead analysis for the process focusing on product features and user experience |
| >> Write detailed PRD for new proposals and get new workflows to improve the existing data |
| >> Raise / Drive the feature request that will improve or affecting the process |
| >> Review the policy documentation document and suggest improvements |
| >> Suggest improvements to our workflow and processes |
| >> Identify and propose initiatives to increase efficiency |
PRINCIPAL RESPONSIBLITIES:-
| >> Understand New Age Medias products internal tools and processes and leverage those to push automation and increase work efficiency |
| >> Using data and scientific management techniques to provide solutions to cater to various business needs |
| >> Process Analysis to Improve Throughput Quality and Operations and Forecasting |
| Study the As Is processes and come up with To Be efficient processes. Mapping and Implementation |
| Predicting resource and volume forecast for different processes |
| >> Metrics and Scorecards preparation for various evaluations comparisons |
| Preparing Scorecards for competing entities ( vendors admin processes). Preparing Dashboard and Metrics for Program Managers |
| User Response Analysis Performance and Quality Measurement New Metrics Definition |
| >> Financial Analysis not limited to Cost Benefit Price per Quantity Resource and Overhead costing for various activities |
| >> Project Management including Planning coordination Effort estimation Reporting and Execution |
| Coordinating entire project by integrating with different teams |
| Driving the project and identifying parameters for next steps/enhancements |
| >> Leveraging multiple teams/products for data enhancement |
| >> Leading and assisting in special Pilot Projects related to Business and coming up with actionable recommendations |
| >> Preparing Executive Level Presentations |
| >> Participation and Analytical Suggestions in increasing user base/participation for Map products |
with delivery team to ensure right solution is proposed to the customer
cadence with delivery team to:
- Provide them with customer feedback/ inputs on the proposed solution
- Review the test cases to check 100% coverage of customer requirements
- Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
- Deploy and facilitate new change requests to cater to customer needs and requirements
- Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
- Conduct Integration Testing and User Acceptance demoÃÂÃÂÃÂÃÂÃÂÃÂs testing to validate implemented solutions and ensure 100% success rate
- Use data modelling practices to analyze the findings and design develop improvements and changes
- Ensure 100% utilization by studying systems capabilities and understanding business specifications
- Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
Project Manager/ Delivery Team in delivering the solution to the customer
- Define and plan project milestones phases and different elements involved in the project along with the principal consultant
- Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
- Ensure Customer Satisfaction through quality deliverable on time
domain expertise and contribute to knowledge repository
- Engage and interact with other BAÃÂÃÂÃÂÃÂÃÂÃÂs to share expertise and increase domain knowledge across the vertical
- Write whitepapers/ research papers point of views and share with the consulting community at large
- Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
- Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
Deliver
| No. | Performance Parameter | Measure |
| 1. | Customer Engagement and Delivery Management | PCSAT utilization % achievement no. of leads generated from the business interaction no. of errors/ gaps in documenting customer requirements feedback from project manager process flow diagrams (quality and timeliness) % of deal solutioning completed within timeline velocity generated. |
| 2. | Knowledge Management | No. of whitepapers/ research papers written no. of user stories created % of proposal documentation completed and uploaded into knowledge repository No of reusable components developed for proposal during quarter |
Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.