Adoption & Measurement Analyst (BI)

Inbox Business Technologies is looking for an experienced Adoption & Measurement Analyst (BI) to own the measurement engine of the programme designing and maintaining the KPI framework surveys and dashboards that track engagement data literacy and satisfaction and turning data into insight that steers the change effort.

Employment Type: Full-time employment

• Build and maintain the adoption KPI framework across the three metric themes (Employee Engagement Data Literacy Employee Satisfaction).
• Design and administer surveys and polls (awareness satisfaction) with the SMEs and analyse results including sentiment and trends.
• Develop Power BI dashboards and progress-tracking reports at the defined quarterly / annual cadences.
• Calculate metrics per the RFPs defined calculation methods (e.g. completion rates attendance rates survey scores).
• Provide adoption insights and recommendations to the Change & Communications Lead.
• Maintain data quality definitions and documentation for all measures.

• 47 years in data / BI analysis insights or measurement ideally in change HR or programme analytics.
• Proven dashboard delivery and survey-based measurement experience.
• Power BI dashboard design; advanced Excel; basic statistics.
• KPI framework design and adoption/change metrics.
• Survey design and tools (MS Forms / Qualtrics); sentiment and trend analysis.
• Certifications in Microsoft PL-300 (Power BI Data Analyst) preferred.
• Language: English (fluent).

We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race color religion sex gender identity or expression national origin age disability genetic information or pregnancy.

At Inbox Business Technologies we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas experiences and voices to a company that believes in equality and embraces new ways of thinking.

Required Experience:

IC