Orange Business Services Egypt

Responsibilities: Telephone support and/or shift hours mandatory Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. Respond to all escalations on a timely manner in line with the Incident Handling Policy. More...

Responsibilities: Once the Projects/orders are signed, the UC PM is accountable for: Checking the Scope of the Request and validate the prerequisites Make sure the design is Validated and reviewed Coordinating the delivery chain (including NS chain for Business Talk over IP) Ask More...

Responsibilities: To carry out technical vulnerability assessments, and to drive necessary actions to effectively control identified vulnerabilities. To manage and to mitigate emerging threats compromising the customer security. To respond rapidly and effectively to security incid More...

Responsibilities: Develop and design different pricing scenarios for new portfolios, tariff plans, products & services to maintain the company pricing position in the market. Submit the customer base, AUPU and revenue for all market segments (consumer prepaid and postpaid, data More...

Responsibilities: Missions and responsibilities of the Operations Architect*Pre-sales Phase* Supports and advises the project management team and the Client, and consults technical experts and engineering teams if needed Can contribute to technical proposals in pre-sales phase (Lo More...

Responsibilities: Recommend technical solutions that will enhance performance, increase redundancy, and add flexibility to the existing infrastructure. Quickly turn business problems into technical solutions. Manage configurations and the deployment of equipment in compliance with More...

Responsibilities: Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing More...

Responsibilities: Hands on experience working with Cloud platforms (at least experience in one of the following) AWS, Azure or Google Cloud Services. Product Development (e.g. Mobile apps development with Native iOS and Android, Database technologies (such as Oracle, MySQL, MongoD More...

Responsibilities: Examine and evaluate the effectiveness of the organizational internal control systems and procedures; and recommend corrective actions to enhance internal controls and reduce costs where possible. Liaise with the audit, internal control, non Telco fraud departmen More...

Responsibilities: implement all simple and standard changes requested by the customer with full end-to-end responsibility Support the delivery teams on simple change requests Validate entry data for each change request. Coordinates between different teams involved in the change i More...

Responsibilities: Troubleshooting and resolving high complexity customer faults. Provide next level technical support for Level 1 Specialists. When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve. Perform service changes by ass More...

Responsibilities: Manage the service improvement plan related to the team. Represents the team in the customer meeting & service reviews. Ensure that all processes, procedures and troubleshooting guidelines are documented and well maintained Provide statistical reporting to More...

Responsibilities: To be main support entity for NSE team technical queries or complex cases. Work with team head to set the plans for knowledge sharing for any new technology to be supported by the team. Work with Team head to set training & development needs for every team me More...

Responsibilities: implement all simple and standard changes requested by the customer with full end-to-end responsibility Support the delivery teams on simple change requests Validate entry data for each change request. Coordinates between different teams involved in the change i More...

Responsibilities: Telephone support and/or shift hours mandatory Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. Respond to all escalations on a timely manner in line with the Incident Handling Policy. More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

Responsibilities: Liaise with the audit, internal control, non Telco fraud departments to eliminate audit assignments redundancy and to get risk / control feedback if they were previously audited by such functions. Support in determining the IT audit assignment detailed scope to c More...

Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encoura More...

Responsibilities: Assisting in establishing a Project Management Office to oversee multiple projects. Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. Outlining, defining, and initiating the project. Implementing docume More...

Responsibilities: Recommend technical solutions that will enhance performance, increase redundancy, and add flexibility to the existing infrastructure. Quickly turn business problems into technical solutions. Manage configurations and the deployment of equipment in compliance with More...