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About North End Teleservices
North End Teleservices provides omni-channel contact center services where every interaction is a unique one-to-one opportunity to exceed customer expectations. We’re passionate about people, providing pathways for the success of everyone we serve — our employees, clients and the entire community.
24 Job openings in North End Teleservices
Job Summary:The Workforce Management Real-Time Analyst (WFM RTA) is responsible for effectively managing call volume routing representative statuses making real time staffing and routing adjustments to meet volume requirements adherence metrics that meets or exceeds key performance in More...
The team lead position is responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include but not limited to motivating recognizing and rewarding coaching counseling training and problem solving. Additionally More...
Job Summary:Under general supervision the customer service representative will take incoming calls use chat and complete outbound calls as necessary to assist their customers with answering frequent questions providing detailed information processing of applications and resolve any em More...
The primary role of the Quality Assurance Specialist is to work with the training and quality team to support Contact Center and Client Teams training activities as well as monitor and analyze the overall quality of all multichannel customer contacts. Develop and periodically review a More...
Roles and Responsibilities:The Human Resource Generalist will run the daily functions of the Human Resourcesdepartment including hiring and interviewing staff having knowledge of benefits leaves and enforcing company policies and practices. The Human Resources Generalist contributes t More...
Under general supervision the customer service representative will take incoming calls calls as necessary to assist their customers with answering frequent questions providing detailed information processing of applications and resolve any emerging problems that our customer accounts More...
Job Summary:North End Teleservices LLC is seeking motivated individuals to work from home taking inbound calls for our client. Candidate should have strong verbal and written skills strong attention to detail a desire to get the job done right and provide exceptional customer service More...
Job Summary:North End Teleservices LLC is seeking motivated individuals to work from home taking inbound calls for our client. Candidate should have strong verbal and written skills strong attention to detail a desire to get the job done right and provide exceptional customer service More...
Position Summary: We are seeking an experienced and strategic Proposal Manager to lead the planning development and submission of winning proposals in response to Requests for Proposals (RFPs) Requests for Qualifications (RFQs and other solicitations. The Proposal Manager plays a key More...
Position Summary: We are seeking a detail-oriented organized and proactive Proposal Coordinator to support the development and submission of high-quality proposals in response to Request for Proposals (RFPs) Requests for Information (RFIs) and other procurement documents. The Proposal More...
Operation of company vans under all types of weather conditions; safely transporting employees and other authorized persons over pick up routes according to a time schedule or special trips as authorized by North End Teleservices administrative team. Conducts bus practice and emergen More...
North End Teleservices is a place where Diversity Equity and Inclusion Matters!This is a fantastic opportunity to come to North End Teleservices and establish a career supporting marketplace insurance questions! We continue to grow and have so many opportunities for growth within our More...
North End Teleservices is a leading call center committed to providing exceptional services to our clients. We are seeking a reliable and dedicated Day Porter to help maintain a clean and organized environment in our call center. This position is crucial in ensuring a comfortable and More...
The Benefit Specialist will assist with the implementation administration and maintenance of the Total Rewards benefit plans programs and policies for North End Teleservices. They will ensure all supported plans and programs are administered in compliance with plan documents regulator More...
The Accounts Receivable Specialist is primarily responsible for generating invoices with appropriate back-up for services provided to customers recording and posting payments and following up on outstanding invoices. In addition this person will cross train on payroll processing and a More...
Under general supervision the bilingual customer service representative will take inbound calls as necessary to assist their customers with answering frequent questions providing detailed information processing of customers concerns and inquires. Our bilingual customer service represe More...
Under general supervision the customer service representative will take incoming calls calls as necessary to assist their customers with answering frequent questions providing detailed information processing of applications and resolve any emerging problems that our customer accounts More...
Job Summary:Under general supervision the customer service representative will take incoming calls use chat and complete outbound calls as necessary to assist their customers with answering frequent questions providing detailed information processing of applications and resolve any em More...
Are you ready for a challenge in your career Apply Now!!! We are growing again and looking for our next Account Supervisor for our government line of business! This position does require a background check and paperwork to ensure your government clearance to work these programs. Do yo More...
Role and Responsibilities:The Manager of Projects and Process Development will conduct longrange planning for the organizations facilities and services implementing solutions and projects as approved.This role requires a high degree of responsibility and offers the opportunity to make More...