Telephone handling Jobs in Nigeria

To provide secondlevel support for resolving customer cardrelated issues across credit debit and prepaid cards. The role interfaces with multiple card systems payment processors authorization networks and internal stakeholders to ensure quick and accurate resolution of card issues.Essential Function...

To provide administrative analytical and operational support for the Banks card product portfolio (Debit Credit Prepaid Virtual). The Officer Card Solutions assists in the execution of product activities market engagement tasks client onboarding reporting and daytoday operational processes that ensu...

The Supervisor Card Experience is responsible for overseeing day-to-day card related customer support and operations ensuring seamless delivery of debit credit and prepaid card services. The role focuses on service quality regulatory compliance issue resolution and continuous improvement of card hol...

To effectively support and deliver excellent service to Private Banking clients by carrying out all their banking transactions ranging from foreign and local transfers account maintenance issuance of bank collaterals such as platinum debit card chequebook priority pass credit cards etc. Job responsi...

To ensure that customer service requests complaints and queries received are acknowledged understood and efficiently resolved within specified timelines or escalated to the appropriate area in order to deliver a positive client experience. To be responsible for providing specialized support and reso...

To grow maintain and retain a portfolio of private banking customers in line with the segment value propositions related initiatives and activities aimed at creating value for the client and the bank.Job ResponsibilitiesRetain Private Banking customers as per the criteria outlined in the segment val...

To proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch providing banking solutions which meet the customers needs in accordance with each of personal banking segments value proposition. To provide an efficient per...

To proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch providing banking solutions which meet the customers needs in accordance with each of personal banking segments value proposition. To provide an efficient per...