Quality Analyst Jobs in Lagos

We are looking for an exceptional individual to join our Conflict Checks team in the delivery of standardized aspects of services to internal business especially on potential Conflicts /Conflict Checks.ResponsibilitiesEnsure accurate completion of all conflict checks.Establish that all conflict chec...

Quality Monitoring:Regularly monitor and evaluate customer interactions across various channels (phone email chat etc.) to ensure adherence to quality standards and procedures.Use quality monitoring tools and techniques to assess performance and identify areas for improvement.Analyze and score custo...

We are looking for an exceptional individual to join our Conflict Checks team in the delivery of standardized aspects of services to internal business especially on potential Conflicts /Conflict Checks.ResponsibilitiesProvide assistance to other Risk Analysts by researching and analysing data on con...