Zonal Sales Manager

The Zonal Manager (PWT) is responsible for leading and driving the performance of Business Development Managers (BDMs) and Business Developers (BDs) within an assigned zone.

The Zonal Manager will provide field leadership monitor team performance support market development initiatives and collaborate with cross-functional teams to ensure sustainable growth high productivity and excellent customer experience across the assigned region.

Key Responsibilities

1. Team Supervision & Performance Management
Lead weekly performance meetings to review team output KPIs and market feedback
Monitor attendance deployment and productivity of BDMs and BDs
Track daily activities and ensure accountability across all team members
Identify underperformance and implement corrective actions

2. Field Operations & Market Oversight
Conduct regular field visits (minimum twice weekly) to validate market realities
Verify reports submitted by BDMs/BDs against actual field conditions
Monitor competitor activities market saturation and merchant feedback

3. Reporting & Activity Monitoring
Monitor daily field reports submitted at scheduled intervals (12pm 3pm 5pm)
Ensure accuracy and consistency of accompanying visit reports
Track onboarding activities and confirm field productivity

4. Issue Resolution & Escalation
Provide immediate resolution to field challenges where possible
Escalate recurring or critical issues to management
Respond promptly to team concerns and operational bottlenecks

Requirements
Bachelors degree in Business Administration Marketing or related field
Minimum of 4-6 years experience in sales agency banking fintech or field operations
MUST have prior experience in a leading fintech company
Willingness to travel and conduct frequent field visits