Travel Sales Executive
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Job Summary
- Respond promptly to inquiries received through WhatsApp phone calls email website forms and social media channels.
- Qualify leads and identify customer travel requirements.
- Present travel solutions and package recommendations.
- Prepare travel quotations and proposals.
- Follow up consistently with prospective clients.
- Convert inquiries into confirmed bookings.
- Achieve monthly sales and revenue targets.
- Build and maintain strong relationships with clients.
- Provide professional travel advice and destination recommendations.
- Manage customer expectations throughout the booking process.
- Ensure excellent customer service before during and after travel.
- Coordinate travel bookings and reservations.
- Verify booking details and client documentation.
- Maintain accurate records of all transactions and communications.
- Ensure timely collection of payments and required documents.
- Conduct post-travel follow-ups.
- Encourage referrals repeat bookings and customer loyalty.
- Resolve client concerns professionally and efficiently.
- Support upselling opportunities for premium services upgrades tours and add-ons.
- Maintain CRM and client databases.
- Track sales performance and booking activities.
- Prepare regular sales reports.
- Support operational requirements as needed.
Bachelors degree or HND in Marketing Business Administration Hospitality Tourism or a related field.
Proven experience in travel sales is mandatory with a strong track record of lead generation business development and converting prospects into paying customers.
Minimum of 24 years of experience in sales customer service travel tourism hospitality or a related industry.
Excellent communication negotiation and interpersonal skills with the ability to build and maintain strong client relationships.
Demonstrated ability to work under pressure meet sales targets and manage multiple priorities effectively.
Strong organizational administrative and time management skills.
Proficiency in Microsoft Office Suite and CRM systems.
Working knowledge of travel booking systems
Self-motivated results-oriented and passionate about delivering exceptional customer experiences while driving business growth.
Monthly Remuneration: 400000 net per month plus a 5% commission on every travel package sold. Quarterly performance bonuses subject to the achievement of agreed sales and performance targets.
Required Skills:
Bachelors degree or HND in Marketing Business Administration Hospitality Tourism or a related field. Proven experience in travel sales is mandatory with a strong track record of lead generation business development and converting prospects into paying customers. Minimum of 24 years of experience in sales customer service travel tourism hospitality or a related industry. Excellent communication negotiation and interpersonal skills with the ability to build and maintain strong client relationships. Demonstrated ability to work under pressure meet sales targets and manage multiple priorities effectively. Strong organizational administrative and time management skills. Proficiency in Microsoft Office Suite and CRM systems. Working knowledge of travel booking systems Self-motivated results-oriented and passionate about delivering exceptional customer experiences while driving business growth.
