Travel Agent Consultant

Key Responsibilities

• Consult with clients to understand travel purpose budget preferences and constraints and recommend suitable destinations packages and itineraries.
  
• Plan and book flights accommodation transportation tours and travel insurance for business leisure and tourism clients.
  
• Advise clients on visa requirements travel documentation and entry regulations for their destination countries.
  
• Source and negotiate rates with airlines hotels tour operators and other travel partners to deliver value for clients.
  
• Manage end-to-end trip logistics including itinerary changes cancellations and last-minute adjustments.
  
• Provide destination expertise local customs safety considerations best times to travel and experience recommendations.
  
• Handle corporate travel bookings for business clients including managing recurring travel needs and expense-related documentation.
  
• Maintain accurate client and booking records using Univacitys CRM or travel management platform.
  
• Resolve travel disruptions (flight delays cancellations booking issues) promptly and professionally.
  
• Build long-term client relationships to encourage repeat bookings and referrals.
  
• Stay current on travel industry trends new destinations airline policies and visa regulation changes.
  

Required Qualifications & Experience

• Minimum 2-3 years of experience as a travel agent travel consultant or in a related travel/tourism advisory role.
  
• Demonstrated experience booking and managing travel for multiple trip types (business leisure group tourism).
  
• Working knowledge of visa requirements and travel documentation across major destinations.
  
• Familiarity with airline booking systems (GDS such as Amadeus Sabre or Galileo) or travel agency software.
  
• Strong organizational skills with the ability to manage multiple client bookings and itineraries simultaneously.
  
• Excellent communication and customer service skills including the ability to handle stressful time-sensitive situations calmly.
  
• Bachelors degree or diploma in Tourism Hospitality Management or a related field or equivalent industry experience.
  

Preferred Skills & Attributes

• Personal travel experience across multiple regions or continents.
  
• Existing relationships with airlines hotel chains or tour operators.
  
• Experience handling corporate/business travel accounts.
  
• Knowledge of niche or experiential travel (adventure tourism luxury travel group tours).
  
• Multilingual ability.
  
• IATA certification or equivalent travel industry credential.
  

What We Offer

• Competitive compensation with performance-based incentives.
  
• Travel industry perks and familiarization trip opportunities where available.
  
• Collaborative client-focused team culture.
  
• Opportunities to grow within an expanding travel services division.