Technical Product Associate

• Build and maintain strong relationships with ecosystem partners
  
• Source and onboard high-quality vendors across 12 countries (labs equipment providers energy services etc.)
  
• Conduct vetting and support approval workflows for clients and partners
  
• Identify ecosystem gaps and proactively source new providers
  

• Support day-to-day management of the Ecosystem Marketplace
  
• Monitor and manage account lifecycle stages: Sign-up Pending Approved Active
  
• Ensure all users meet the vetting and approval standards
  
• Maintain structured records of all marketplace activity
  

• Build and maintain tracking systems for:
  

• Connections made between clients and partners
  
• Outcomes and conversion rates
  
• Performance by partner and service category
  
• Trends over time
  

• Support CRM automation and pipeline tracking
  
• Ensure full visibility into marketplace performance for internal decision-making
  

• Design and manage workflows using no-code/low-code tools such as:
  

• Airtable
  
• Zapier
  
• Sharetable
  

• Build automations for onboarding follow-ups approvals and reporting
  
• Reduce manual processes through scalable systems
  
• Support CRM and internal tool automation
  

• Translate business and operational needs into clear technical requirements
  
• Communicate effectively with engineers on backend workflows data structures and integrations
  
• Understand APIs and system architecture at a functional level
  
• Support testing QA and iteration of platform features
  
• Act as a bridge between product operations and engineering
  
  

• Conduct structured research on vendors service providers and market trends
  
• Identify high-quality ecosystem partners and validate their credibility
  
• Turn research into actionable insights for product and partnership strategy
  

• Take detailed meeting notes and translate them into clear action items
  
• Track deliverables timelines and follow-ups across teams
  
• Ensure accountability and progress across multiple workstreams
  

• Build clear intuitive dashboards and reporting systems
  
• Design structured user-friendly interfaces within tools like Airtable
  
• Translate complex data into simple visual insights
  
• Support improvements to user experience across client partner and admin layers
  
• Create clean functional and visually appealing internal tools
  

• Technical background (product engineering or systems-focused) with 24 years of experience
  
• Proven experience building and scaling marketplace or platform products end-to-end
  
• Strong understanding of backend systems APIs data models and workflow architecture
  
• Experience with no-code/low-code tools especially AirtableSharetable and Zapier
  
• Great presentation skills with canvagoogle slides or powerpoint
  
• Experience with CRM systems automation and pipeline management
  
• Strong relationship management and communication skills
  
• Excellent research analytical and problem-solving abilities
  
• Ability to turn unstructured processes into scalable structured systems
  
• High attention to detail with strong organizational skills
  
• Strong ownership follow-through and execution discipline
  
  

• Experience working on marketplace or two-sided platforms
  
• Familiarity with vendor sourcing (labs equipment energy services etc.)
  
• Experience with product design tools such as Figma and other interactive design tools
  
• Experience building dashboards or internal tools
  
• Prior collaboration with engineering teams in a product environment
  

• Efficient onboarding and approval of clients and ecosystem partners
  
• Clear real-time visibility into marketplace activity and outcomes
  
• Increased automation and reduced manual processes
  
• Strong ecosystem partner engagement and responsiveness
  
• Accurate tracking and reporting across all platform interactions