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Senior Technical Product Manager
Job Location:
Monthly Salary:
Posted:
25 May 2026 (30+ days ago)
Posted:
Application Deadline:
22 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- API Platform Roadmap Ownership: Own the end-to-end roadmap for the API platform from infrastructure reliability improvements through to new product capabilities.
- Partner Discovery & Integration Insights: Lead structured discovery with partner businesses to surface integration pain unmet needs and churn risk and translate findings into feature-level PRDs with endpoint-level specificity.
- Technical Product Documentation & API Specifications: Write clear technically precise product documentation including API specs webhook payload definitions response schemas and integration guides.
- Developer Experience Standards & Enablement: Define and maintain the developer experience standard covering documentation quality sandbox reliability onboarding flow and partner-facing communications.
- Infrastructure Issue Triage & Resolution Prioritisation: Triage and prioritise partner-reported infrastructure issues working closely with engineering to scope root causes and sequence fixes against partner risk.
- Product-Driven System Design Collaboration: Collaborate with engineering on system design decisions with product implications including idempotency strategy event delivery guarantees and settlement timing contracts.
- Partner Communication SLA & Incident Management: Manage the partner relationship layer incident communications SLA expectations and escalation paths ensuring partners are never in the dark during a production issue.
- Platform Health Metrics & Performance Tracking: Define and track platform health metrics including webhook reliability balance integrity integration adoption and partner NPS.
- 47 years in product management with at least 2 years on a developer-facing or API product
- Bachelors degree in Engineering Computer Science or a related field.
- Have shipped a developer-facing product an API SDK or B2B platform and can speak to the tradeoffs you made on DX documentation and reliability.
- Can read and critique API documentation identify missing endpoints or undocumented constraints and write endpoint-level specs without engineering doing it for you.
- Understand async payment flows: why idempotency keys matter how webhook delivery guarantees work and what settlement timing implies for balance integrity.
- Have managed partner or customer escalations with real financial exposure and know the difference between a holding message and a root cause.
- Take a partner-first approach to prioritisation: weigh financial risk operational burden and churn probability not just severity labels.
- Can write product specs that engineers can build from without a verbal walkthrough precise assumption-explicit and scoped.
- Know how to define and measure platform health: SLAs reliability metrics integration funnel and partner satisfaction signals.
- Have direct experience in B2B fintech embedded finance or business banking. This is a hard requirement not a preference.
Required Experience:
Senior IC
About Company
Piggytech is on a mission to give everyone the power to better manage and grow their own finances. We are committed to providing employees with a progressive and open-minded work environment. Our workplace is diverse, and we model this after our culture of openness and collaboration.
