Senior Field Officer – Job Description
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Job Summary
Role Purpose.
The Senior Field Officer is a mid-level field leadership role responsible for overseeing field operations within assigned territories ensuring seamless execution of procurement farmer engagement order fulfilment and project activities. The role serves as the operational bridge between field teams and central operations driving performance accountability quality assurance and stakeholder engagement. The Senior Field Officer supervises Field Operations Associates and leads the execution of strategic field initiatives that contribute to Farmz2us growth and operational excellence.
Key Responsibilities.
Lead and coordinate field operations across assigned territories.
Supervise coach and support Field Operations Associates to achieve operational targets.
Manage farmer onboarding engagement retention and relationship management activities.
Coordinate procurement aggregation and order fulfilment activities from sourcing to delivery.
Build and maintain strong relationships with farmers aggregators suppliers transporters and other ecosystem partners.
Monitor field performance identify operational bottlenecks and implement corrective actions.
Ensure compliance with operational processes quality standards and reporting requirements.
Support implementation of special projects pilot programs and strategic initiatives.
Conduct field audits and verification exercises to ensure data accuracy and operational integrity.
Provide regular performance reports and insights to management.
Resolve escalated field challenges relating to logistics supplier performance farmer engagement and product quality.
Support demand planning by providing market intelligence and field insights.
Drive achievement of regional operational KPIs and business targets.
People Leadership Responsibilities
Provide day-to-day supervision of Field Operations Associates.
Conduct coaching mentoring and performance review sessions.
Support recruitment onboarding and training of field personnel.
Promote a culture of accountability ownership and continuous improvement.
Working Relationships.
Internal:
Operations Team
Sales Team
Product Team
Finance Team
External:
Farmers and Farmer Groups
Aggregators and Cluster Leads
Buyers and Off takers
Suppliers and Vendors
Logistics and Transport Partners
Community Stakeholders
Knowledge Experience & Qualifications
Bachelors degree in agriculture Agricultural Economics Agribusiness Supply Chain Management Logistics Business Administration or a related discipline.
Minimum of 3-4 years of relevant experience in field operations agricultural value chains procurement logistics or rural development.
At least 12 years of experience supervising teams or coordinating field personnel.
Strong understanding of farmer engagement and agricultural supply chains.
Demonstrated ability to manage multiple stakeholders and projects simultaneously.
Required Skills:
Knowledge Experience and Qualifications Required A minimum of 4 to 5 years of professional experience in operations or supply chain management with clear evidence of leading teams. Demonstrated experience working with organizations where producing social or economic change was a core mandate. Prior experience managing cross-functional teams and handling field operations directly. Core Competencies and Skills Exceptional communication skills with the ability to negotiate and converse easily with external partners and internal teams. Advanced proficiency in MS Excel or Google Sheets for factual analysis and reporting. Strong organizational and time management abilities to coordinate complex field logistics. An active and self-motivated approach to tasks with a clear ability to work independently and see projects through to completion. Calm under pressure with strong analytical and problem-solving skills to fix immediate on ground issues.
Required Education:
A Bachelors degree in Business Management Operations Supply Chain Engineering Technology or a related field.
