Sales Manager BNPL

Job Title: Sales Manager - BNPL
Location: Lekki Lagos.
Department: Sales

Job Summary
The Sales Manager manages BNPL sales promoters across partner stores. The role ensures promoters achieve financing sales targets maintain accurate KYC documentation follow BNPL processes and deliver excellent customer service. Also coordinates with underwriting verification and collections teams to ensure smooth customer approvals disbursement and onboarding.

Key Responsibilities
Supervise and monitor the performance of BNPL sales promoters.
Drive daily weekly and monthly financing sales targets and conversion rates.
Ensure complete and accurate KYC documentation from promoters.
Review applications before submission to minimize rejection rates.
Handle escalated customer issues on eligibility repayment and financing terms.
Liaise with underwriting and verification teams to resolve pending applications.
Track promoter performance approval rates and store-level issues.
Ensure promoter compliance with risk controls and fraud-prevention guidelines.
Oversee device display standards and stock rotation in partner stores.
Maintain strong relationships with store managers.
Conduct coaching field support and performance reviews for promoters.
Prepare and submit daily sales and operational reports.

Requirements
HND/. in Business Marketing or related fields.
2-3 years experience in sales supervision (telecom BNPL fintech or FMCG preferred).
Strong understanding of customer onboarding KYC and credit processes.
Leadership experience managing field teams.
Excellent communication and customer-service skills.
Good analytical and reporting ability.
Willingness to work across multiple store locations.