Sales Capability Manager (Lagos Based)
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Job Summary
At Beiersdorf we want to help people feel good about their skin and our commitment goes far beyond caring for skin. For 140 years we have developed innovative skin and body care products for well-known brands such as NIVEA Eucerin La Prairie Hansaplast and Labello. We act according to our purpose WE CARE BEYOND SKIN and take responsibility for our consumers our employees the environment and society.
Behind every brand every product and every accomplishment are our more than 20000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values CARE COURAGE SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Role Purpose
Implement GTM strategies to deliver long term Sales business objectives
To develop and drive implementation of Sales Capability tools and development strategies plans and programs that are aligned with overall business goals and objectives across all relevant channels (KAM wholesale and Van channels).
Oversee and coordinate effective delivery of capability development programs across channels
Responsibility
Strategic
Own the development and implementation of the Sales Team Capability Development strategy ensuring alignment with overall strategy and business objectives.
Tactical
Provide broad guidelines for the translation of business strategies into specific capability development plans and programs.
Adopt and entrench the new way of work in ensuring Sales fundamentals are deepened within the Sales team across all channels
Coaching (classroom and on the job) internal and external Sales force on all sales fundamental development modules o Customize these modules in line with BDF ways of selling
Work with the distributor to develop field Sales team permanent journey plans and set up a standard review mechanism system to track performance
Build best in class Customer and portfolio knowledge in Sales force across all channels (KAM wholesale and Van channels)
Develop strong relationships and trust with internal and external stakeholders across all channels
Ensure the formulation and implementation of effective performance management strategies working with the NSM that would help sustain a performance driven culture and ensure appropriate balance between staffs personal and organisational goals.
Support the NSM in developing the Sales Team succession and career management strategy structure
Actively co-ordinate the process of equipping sales teams to deliver current business goals in the target markets by: o ensuring the team is adequately skilled to perform effectively in their roles
o close performance gaps through deployment of relevant capability skills and tools
o motivated to outperform on BDF stretch expectations
Own the skills and competency directory within the sales function. Work with HR to ensure integration with team and individual development plans including assessment techniques.
Oversee and coordinate regular orientation for new hires and refresher training for the Sales team.
Develop viable systems for effective capability data management and reporting for the Sales team
Operational
Institutionalize regular review of field Sales Team in the bid to improve team and identify improvement opportunities.
Continually review and assess the effectiveness and efficiency of the capability development strategies and processes and identify improvement opportunities.
Conduct regular refreshers and on-the-job coaching to the Sales teams to ensure application of best practices.
Oversee the preparation of the Teams capability development assessment and use the result to plan differentiated development plans
Oversee the preparation of the Teams capability development budget and monitor its implementation.
A first degree or its equivalent in any discipline.
Relevant postgraduate/professional qualification. Minimum of eight (8) years relevant experience of which at least four (4) must have been in Sales capability development and Sales training
Mature individual; firm and focused on achieving results while balancing with good relationship management across board
Highly proactive assertive and results driven Good communicator intuitive with high sense of tact
Your responsible recruiter isAkash Sharma.
Required Experience:
Manager
About Company
We care for skin, we care for people and we care beyond skin. That is what makes us unique.
