Relationship Manager

Our client is a growing lending organisation that provides working-capital financing solutions to small and medium-sized businesses.

The organisation is seeking an experienced commercially driven Relationship Manager to acquire onboard and manage SME clients. The successful candidate will be responsible for growing a quality loan portfolio guiding clients through the loan process driving timely repayments and building strong long-term customer relationships.

This is a target-driven role for a professional with experience in lending financial services B2B sales client acquisition or relationship management.

• Identify prospect acquire and onboard eligible SME clients.
  
• Build and manage productive relationships with existing and prospective clients.
  
• Guide clients through loan applications documentation verification approval and disbursement processes.
  
• Drive portfolio growth by achieving assigned monthly loan-disbursement targets.
  
• Monitor client repayment behaviour and follow up on due and overdue obligations.
  
• Maintain high-quality client relationships while promoting responsible lending and sound portfolio performance.
  
• Work closely with relevant internal teams to ensure timely loan processing and an excellent customer experience.
  
• Maintain accurate and up-to-date client pipeline disbursement and repayment records.
  
• Provide market intelligence client feedback and competitor insights to support product improvement and business growth.
  
• Ensure compliance with internal credit documentation customer-management and reporting processes.
  
• Prepare periodic reports on client acquisition portfolio performance disbursements repayments and pipeline activity.
  

• Bachelors degree in Business Administration Finance Economics Marketing or a related discipline.
  
• Minimum of 3 to 5 years relevant experience in sales relationship management SME lending credit microfinance or financial services.
  
• Demonstrable experience acquiring and managing business clients.
  
• Good understanding of lending credit assessment loan documentation and repayment processes.
  
• Strong sales negotiation communication and stakeholder-management skills.
  
• Ability to work independently manage a client pipeline and consistently achieve assigned targets.
  
• Strong attention to detail commercial judgement integrity and customer-service orientation.
  
• Proficiency in Microsoft Office tools especially Excel and PowerPoint.
  
• Candidates resident in or able to commute conveniently to Ibeju-Lekki and surrounding locations will have an advantage.
  

• Achievement of assigned monthly loan-disbursement and portfolio-growth targets.
  
• Strong loan-repayment and recovery performance across the assigned portfolio.
  
• Acquisition activation retention and growth of quality SME clients.
  
• Accurate documentation timely reporting and compliance with lending processes.
  
• Professional responsive and client-focused service delivery.