Parthian Capital Ltd Head of Operations

Key Responsibilities

1. Operations Strategy & Leadership

• Develop and execute the firms operational strategy in alignment with corporate objectives and business growth plans.
• Establish operational policies governance frameworks and service standards across all operational functions.
• Ensure operational activities support investment management business development and client servicing objectives.
• Develop departmental budgets operational plans and resource allocation strategies.
• Monitor departmental performance against approved KPIs and service standards.

2. Investment Operations & Fund Administration

• Oversee operational support for all investment products and portfolios managed by the Company.
• Ensure efficient processing of investment subscriptions redemptions transfers and distributions.
• Coordinate investment settlement activities with custodians and counterparties.
• Ensure timely processing of investment instructions received from Fund Managers.
• Oversee fund administration activities in compliance with SEC Collective Investment Scheme Rules.

3. Client Operations & Investor Services

• Oversee client onboarding and account administration processes.
• Ensure compliance with KYC Customer Due Diligence (CDD) Enhanced Due Diligence (EDD) and AML/CFT requirements.
• Ensure prompt resolution of investor enquiries and complaints.
• Maintain high service standards throughout the client lifecycle.
• Monitor service delivery performance and customer satisfaction metrics.

4. Trade Processing Settlement & Reconciliation

• Oversee trade confirmations settlements reconciliations and cash management activities.
• Ensure timely settlement of securities transactions.
• Monitor settlement exceptions and implement corrective actions.
• Ensure daily reconciliation of Custodian Accounts Investment Portfolios Bank Accounts Unit Holder Registers and Investment Transactions .
• Maintain robust reconciliation controls.

5. Regulatory Compliance & Operational Governance

• Ensure operational compliance with Investments and Securities Act (ISA) 2025 SEC Rules and Regulations AML/CFT Regulations NDPA and Corporate Governance requirements
• Coordinate regulatory inspections and operational audits.
• Ensure timely submission of operational reports to regulators.
• Maintain accurate operational documentation and audit trails.

6. Operational Risk Management & Internal Controls

• Develop and maintain operational risk registers.
• Establish preventive and detective operational controls.
• Monitor Key Risk Indicators (KRIs).
• Strengthen maker-checker controls and authorization limits.
• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) initiatives.

7. Technology Automation & Process Improvement

• Lead automation initiatives across Operations.
• Improve operational efficiency through workflow optimization.
• Support implementation of new investment platforms and digital products.
• Collaborate with ICT teams on systems integration and enhancements.
• Promote data quality and operational analytics.

8. Financial Control & Operational Reporting

• Coordinate operational reporting across business units.
• Review operational performance dashboards.
• Monitor operational costs and efficiency metrics.
• Support Finance in fund accounting NAV validation and reporting.
• Ensure operational records are complete and accurate.

9. Stakeholder & Vendor Management

• Manage relationships with SEC Trustees Custodians Banks Registrars External Auditors Technology Vendors and Fund Administrators
• Monitor vendor performance against agreed SLAs.
• Resolve operational issues with external service providers.

10. Leadership & People Management

• Lead and develop a high-performing Operations team.
• Establish departmental KPIs and performance expectations.
• Conduct coaching mentoring and performance reviews.
• Promote a culture of operational excellence accountability collaboration and continuous improvement.
• Identify capability gaps and implement learning and development initiatives.

Knowledge

• Bachelors Degree in Finance Accounting Economics Business Administration Banking or a related discipline.
• MBA or Masters degree is an added advantage.
• Professional qualifications such as ACA ACCA CFA CIS CIMA or SEC-sponsored certifications are desirable.
• Minimum of 810 years experience in asset management investment operations fund administration securities operations or financial services with at least 4 years in a leadership role.
• Strong knowledge of: Investments and Securities Act (ISA) 2025 SEC Rules and Regulations Collective Investment Scheme (CIS) Rules Fund Administration Investment Operations Capital Market Operations AML/CFT Regulations KYC/CDD requirements and IFRS

Skills

• Strong process design internal control and enterprise risk management skills.
• Proficiency with portfolio/fund administration systems and financial reporting tools.
• Effective regulator and stakeholder management including handling SEC inspections and correspondence.
• Team leadership budgeting and vendor/service-provider management.

Abilities

• Ability to lead large operational teams in a regulated financial services environment.
• Ability to build collaborative relationships with regulators custodians trustees clients and internal stakeholders.
• Demonstrate sound judgment integrity professionalism and a strong commitment to operational excellence and customer service.
• Ability to make sound decisions under regulatory scrutiny and tight reporting deadlines.
• Ability to manage complex multi-workstream operations across custody technology and compliance simultaneously.
• Ability to lead organisational and process change as regulatory requirements evolve.