Operations Support Officer

Provide operational support across departments to ensure efficient workflow.

Monitor and report on daily operational activities identifying areas for improvement.

Coordinate with sales customer service and technical teams to resolve operational issues.

Maintain accurate records of transactions stock levels and operational documentation.

Support vendor and partner communications to ensure timely delivery of products and services.

Prepare reports and presentations for management on operational performance.

Ensure compliance with company policies industry regulations and quality standards.

Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

Bachelors degree in Business Administration Operations Management or related field.

24 years of experience in operations preferably within telecom or technology industries.

Strong organizational and multitasking skills.

Excellent communication and interpersonal abilities.

Proficiency in MS Office Suite (Excel Word PowerPoint).

Problem-solving mindset with attention to detail.

Team player with a collaborative approach.

Ability to work under pressure and meet deadlines.

Analytical thinker with a proactive attitude.

Customer-focused and adaptable to changing priorities.