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Operations specialist
Job Location:
Monthly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Operations specialist role focuses on data integrity cross-functional coordination CRM/fintech platform management and handling backend logistics like onboarding KYC and commission tracking.
Key Responsibilities
Key Responsibilities
- Data & System Administration: Own the accuracy and maintenance of all sales agent and dealer data across CRM and proprietary fintech platforms.
- Onboarding & Compliance (KYC): Streamline the end-to-end onboarding workflow for new agents and dealers executing rigid KYC (Know Your Customer) verifications to ensure total compliance.
- Cross-Functional Support: Partner closely with internal teams to optimize daily workflow efficiency.
- Incentive Tracking & Reconciliation: Audit track and reconcile sales commissions performance tiers and incentive payouts to guarantee precision and transparency.
- Reporting Precision & Timeliness: Consistently delivering accurate audit-ready operational and performance reports on schedule.
- Onboarding Efficiency: Minimizing Turnaround Time (TAT) for agent and dealer verification and system activation without compromising KYC standards.
- Data Quality Index: Maintaining a near-zero error rate in CRM data management and incentive calculations
- Bachelors degree in Business Statistics or related field.
- 13 years experience in Sales Operations Fintech support or a data-driven customer/partner operations role.
- Strong Excel skills; CRM or dash board experience is an advantage.
- High attention to detail data accuracy and the agility to thrive in a fast-paced fintech environment.
Required Experience:
Manager
About Company
An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.
