Operations Officer
Job Location:
Monthly Salary:
Experience Required:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is a leading Microfinance Bank in Nigeria providing micro-banking services to individuals and SMEs.
Job Summary
The Operations Officer is responsible for ensuring the efficient day-to-day operations of the bank by supporting branch and back-office activities ensuring compliance with operational policies and regulatory requirements maintaining service quality and facilitating seamless transaction processing.
Key Responsibilities
- Execute daily operational activities in line with the banks policies and procedures.
- Process customer transactions accurately and within established turnaround times.
- Monitor daily branch operations to ensure efficiency and compliance.
- Ensure proper documentation and processing of account opening account maintenance and account closure requests.
- Verify customer documentation in line with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
- Reconcile daily transactions suspense accounts and general ledger entries.
- Prepare and submit daily weekly and monthly operational reports.
- Monitor cash management activities and ensure adequate cash availability.
- Coordinate the processing of inward and outward transfers standing orders and other banking transactions.
- Ensure proper custody and control of sensitive operational instruments including cheque books security documents and vault operations
Requirements
- Bachelors degree in Banking & Finance Accounting Business Administration Economics or a related discipline.
- Minimum of 25 years experience in banking operations preferably within a microfinance bank.
- Knowledge of microfinance banking operations and regulatory requirements.
- Professional certifications such as ACIB ACA ACCA or relevant certifications will be an added advantage.
- Strong understanding of banking products operational controls and customer service standards.
- Proficiency in Microsoft Office applications and Core Banking Systems.
- Excellent written and verbal communication skills.
