Operations Manager

The role

Supply chain

• Inventory accuracy across the warehouse and partner stores; reconcile against Platos data and resolve discrepancies
  

• The reorder cycle: monitor stock trigger restocks before thresholds are breached and manage device supply from our OEM
  

• Import readiness: keep clearing documents current ahead of every shipment (Proforma Invoice SONCAP Product Certificate Bill of Lading)
  

• Order fulfilment: invoicing packing dispatch and delivery within 48 hours of confirmation. Volume is low today; keep it reliable as it grows
  

• Device fleet: track units in the field and handle returns and warranty cases
  

Finance operations

• Build and run the system that collects payment from customers B2B and B2C across our payment and finance tools (for example Xero and Paystack)
  

• Enforce cash-on-delivery discipline: no device leaves the warehouse without payment confirmation
  

• Own reconciliation across payments bank and the ledger so the numbers always tie out
  

• Own receivables including recovery against outstanding balances; chase and escalate with a clear recovery plan
  

• Close the Nigerian books accurately every month with our external accountant holding them to deadline and quality and preparing or balancing entries directly where you can
  

• Deliver clean timely numbers so global headquarters can produce the consolidated group report on schedule
  

Operational workflow vendors & continuity

• Run the operational workflow behind partner activity: device dispatch onboarding packs scan-fee tracking and the monthly reporting cadence
  

• Manage vendors including logistics providers clearing agents and the external accountant holding them to cost quality and deadline
  

• Keep operational data clean in our tools so the team and global headquarters always work from accurate numbers
  

• A proven track record of running operational or financial systems well whatever path you took to get there. A relevant degree is a plus not a prerequisite.
  

• Technically savvy: quick to master tools like accounting and payment platforms and spreadsheets and inclined to build and improve systems rather than just operate them
  

• Finance-literate and numerate: you understand bookkeeping reconciliation and what closing the books means and you can hold an external accountant to account
  

• A systems thinker who turns messy manual work into reliable repeatable processes
  

• High ownership and reliability: you can be the single point of operational continuity and run independently once ramped
  

• A sharp communicator who holds vendors accountable
  

• Based in Nigeria; fluent in English
  

This starts as a focused individual-contributor role. As Platos Nigeria scales it grows into team and business management opportunities in the region and globally.

• Competitive base salary depending on experience plus performance commissions
  

• Health insurance discounted access to Platos products a company work device and a professional development fund
  

• A globally recognised mission-driven and transparent health-tech company at a stage where the systems you build set the standard as we scale