Microloan Officer

Our client is a growing lending organisation focused on providing accessible financing solutions to entrepreneurs small businesses and microbusiness owners.

The organisation is seeking proactive resilient and customer-focused Microloan Officers to source onboard assess and manage daily-loan clients. Successful candidates will be responsible for growing their assigned customer portfolios supporting loan disbursement monitoring loan utilisation and ensuring prompt collections.

This role is ideal for candidates who enjoy fieldwork client engagement business development and working in a fast-paced target-driven environment.

• Identify prospect and onboard eligible microloan clients within assigned locations.
  
• Conduct client business verification basic credit assessment and documentation checks.
  
• Support clients through loan application approval and disbursement processes.
  
• Manage assigned client portfolios and maintain regular contact with borrowers.
  
• Monitor loan utilisation and identify potential repayment risks early.
  
• Follow up actively on repayments to ensure collections are made as and when due.
  
• Maintain accurate records of client interactions applications disbursements collections and loan performance.
  
• Achieve assigned weekly and monthly loan-disbursement and recovery targets.
  
• Build positive customer relationships and encourage repeat business from eligible clients.
  
• Escalate repayment concerns client complaints documentation gaps and fraud-risk indicators promptly.
  
• Represent the organisation professionally during all client market and field engagements.
  

• Minimum of OND or NCE in any discipline.
  
• Between 0 and 2 years experience in microfinance lending field sales direct sales collections customer acquisition or a related role.
  
• Experience within a microfinance bank lending company cooperative FMCG field-sales role or customer-acquisition role is an advantage.
  
• Strong communication interpersonal negotiation and customer-service skills.
  
• Comfortable with fieldwork client visits daily follow-up and target-based work.
  
• High level of resilience integrity accountability and attention to detail.
  
• Basic knowledge of loan processes client documentation repayment follow-up and customer management is an advantage.
  
• Candidates resident in or able to commute conveniently to Ibeju-Lekki and surrounding locations will have an advantage.
  

• Achievement of assigned weekly and monthly client-acquisition and loan-disbursement targets.
  
• Strong loan-repayment and collection performance across assigned clients.
  
• Quality of client onboarding documentation and verification.
  
• Accuracy and timeliness of client records field reports and portfolio updates.
  
• Positive customer experience retention and professional representation of the organisation.