Manager, Strategy (Financial Services & Digital Experience)

Role Overview

We areseekingan experienced and innovative Manager to lead our Financial Services & Digital Experience team. This role is ideal for a strategic thinker with a strong background in financial services digital transformation and customer experience. You willbe responsible fordriving digital innovation enhancing client engagement and delivering value through technology-enabled financial solutions.

Key Responsibilities

• Lead digital transformation initiatives within the financial services sector.

• Develop and implement strategies to enhance customer experience across digital platforms.

• Collaborate with cross-functional teams to design and deliver innovative financial products and services.

• Monitor industry trends and emerging technologies to inform strategic decisions.

• Manage client relationships and ensure delivery of high-quality solutions.

• Drive business development efforts and support proposal development.

• Mentor and develop junior team members.

WhatWereLooking For

• First degree as well MBA/ MSc. and PhD in relevant courses is a plus
• Minimum of 6 years consulting experience or relevant industry experience preferred
• Experience working with External or Internal clients in the Financial Services sector Telecoms and FMCG on corporate and business strategy digital strategy and transformation and customer strategy (CX and UX)
• Shaping planning and executing complex strategic workstreams as part of client projects with support from Senior Managers Directors or Partners
• Undertaking analysis translating the analysis into useful findings and quality assuring the results in conjunction with project leadership
• Leading data gathering required to solve complex problems in a short timeframe
• Developing hypotheses and insights to unlock challenging client problems
• Identifying and addressing client needs rapidly building credibility and maintaining and utilizing networks of client relationships.