Lawyer Hearing Case Manager
Job Location:
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
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Job Summary
Key Responsibilities:
- Maintain regular communication with clients (monthly or as required) to provide updates on case status and next steps.
- Handle inbound and outbound calls professionally while maintaining confidentiality empathy and a high level of client care.
- Conduct detailed client interviews to gather verify and update medical personal and case-related information.
- Review medical records thoroughly to confirm accuracy treatment history and relevant timelines.
- Accurately document all client interactions updates and findings in a timely manner within the case management system.
- Escalate cases to attorneys or supervisors when necessary for further review or decision-making.
- Address client concerns questions and potential barriers (e.g. financial constraints or access to care) by providing appropriate solutions or escalating as needed.
- Collaborate with attorneys supervisors and team members to ensure case alignment and steady progression toward hearing readiness.
Requirements:
- Strong communication skills (verbal and written) with the ability to engage clients empathetically.
- High attention to detail and accuracy in documentation and record review.
- Ability to manage multiple cases simultaneously and meet deadlines.
- Strong organizational and problem-solving skills.
- Proficiency in case management systems and basic computer applications.
- Proficiency in Microsoft Office Suite (Word Excel Outlook).
Compulsory Requirements:
- Minimum of a Second Class Lower (2:2) Bachelors Degree in Law (LL.B).
- Must have been called to the Bar.
- Availability to work on-site in Abuja (CBD) from 2:00 PM 11:00 PM WAT. A company-provided shuttle service is available for evening transportation to designated drop-off points.
Preferred Qualifications:
- Prior experience in case management legal support or SSD-related roles.
- Familiarity with medical records review and hearing preparation processes.
- Working knowledge of Salesforce CRM.
Pay: 200000.00 per month
Required Skills:
Requirements: Strong communication skills (verbal and written) with the ability to engage clients empathetically. High attention to detail and accuracy in documentation and record review. Ability to manage multiple cases simultaneously and meet deadlines. Strong organizational and problem-solving skills. Proficiency in case management systems and basic computer applications. Proficiency in Microsoft Office Suite (Word Excel Outlook). Compulsory Requirements: Minimum of a Second Class Lower (2:2) Bachelors Degree in Law (LL.B). Must have been called to the Bar. Availability to work on-site in Abuja (CBD) from 2:00 PM 11:00 PM WAT. A company-provided shuttle service is available for evening transportation to designated drop-off points. Preferred Qualifications: Prior experience in case management legal support or SSD-related roles. Familiarity with medical records review and hearing preparation processes. Working knowledge of Salesforce CRM.
