Insurance Credit Life Relationship Officer

KEY RESPONSIBILITIES

• Prospect and qualify lending institutions microfinance banks fintech lenders cooperatives asset / mortgage financiers and banks that originate consumer or SME credit.
• Engage lending credit risk and partnerships contacts to understand loan products book characteristics and cover requirements.
• Support preparation of Credit Life proposals (decreasing-term or level cover for death disability and where applicable retrenchment) that compete on rate claims and integration.
• Facilitate partner onboarding scheme documentation enrollment mechanics and with IT basic integration into the partners loan journey.
• Manage a portfolio of lending partners; monitor premium flow reconciliations and persistency.
• Support fast accurate claims settlement aligned to outstanding loan balances; act as the partners advocate internally.
• Maintain accurate partner records production reporting and pipeline management.
• Track competitor rates embedded-insurance trends and regulatory developments.

KEY PERFORMANCE INDICATORS

• New lending partners onboarded against target.
• Credit Life premium (GWP) generated through partners versus target.
• Active-partner production and premium-per-partner growth.
• Attachment / penetration rate of cover across partners eligible loan books.
• Premium Collections reconciliation timeliness and accuracy.
• Claims-turnaround facilitation against agreed SLAs.
• Prospecting activity and partner-conversion rate.

KEY RELATIONSHIPS & INTERFACES

Internal

• Credit Life Business Acquisition Manager and Head Corporate (guidance and deal support).
• Credit Life Underwriting and Actuarial (rates and terms for book profiles).
• IT / Integration and Operations (onboarding and enrollment).
• Claims and Finance / Reconciliations and Compliance.

External

• Lending credit risk partnerships and bancassurance contacts at partner institutions.
• Brokers and intermediaries.

REQUIRED QUALIFICATIONS SKILLS & EXPERIENCE

• First degree or equivalent from a recognised Institution
• Relevant professional certification (e.g. CIIN) an advantage.
• Minimum of 3 - 5 years sales / business development experience.
• Insurance bancassurance embedded-finance or lending-sector experience will be an advantage.
• Understanding of consumer / SME lending and Nigerias financial-services sector.
• First degree or equivalent; relevant professional certification (e.g. CIIN) an advantage.
• Confident self-motivated and able to open doors with little or no supervision.
• Consultative selling into lending and risk stakeholders.
• Numerate; comfortable with loan-book data and reconciliations.
• Digitally fluent; able to coordinate simple integrations; proficient in MS Office and AI tools.
• Strong communication and organisation with partnership discipline.