HR & People Operations Officer

We are seeking a highly organised analytical and people-focused HR & People Operations Officer to join our team in the Facility Management and Real Estate industry.

The successful candidate will support the effective delivery of end-to-end human resources and people operations activities including employee lifecycle management HR administration recruitment support employee engagement performance management HR reporting and workforce data analysis.

The ideal candidate should be comfortable working with HR data and technology possess strong analytical capabilities and demonstrate intermediate to advanced proficiency in Microsoft Excel. The candidate must also have practical experience using Human Resources Information Systems (HRIS) and other digital HR platforms.

Key Responsibilities

• Manage and coordinate day-to-day HR and people operations activities across the organisation.
• Support the full employee lifecycle including onboarding transfers confirmations promotions employee movements and exit processes.
• Maintain accurate and up-to-date employee records and ensure the integrity and confidentiality of HR data.
• Provide HR data and reports to support management decision-making and workforce planning.
• Analyse employee and workforce data identify trends and provide actionable management insights.
• Prepare and maintain HR dashboards trackers and periodic management reports using Microsoft Excel and other reporting tools.
• Support recruitment activities including job postings candidate screening interview coordination selection processes and onboarding.
• Support the administration of performance management processes including goal setting performance reviews and performance documentation.
• Assist in employee engagement initiatives staff welfare activities and organisational culture programmes.
• Support the implementation and administration of HR policies procedures and processes.
• Coordinate HR documentation and ensure compliance with applicable employment policies and regulations.
• Work closely with payroll and finance teams to ensure accurate employee information and timely resolution of payroll-related HR data issues.
• Provide support in the administration and effective utilisation of the organisations HRIS platforms.
• Generate and analyse HR metrics including headcount turnover absenteeism recruitment workforce demographics and other key people-related indicators.
• Support training and development activities including training needs identification scheduling attendance tracking and evaluation.
• Respond professionally to employee enquiries and support the resolution of employee relations matters.
• Assist in the preparation of HR budgets workforce reports and other people-related analyses as required.
• Ensure all HR processes and employee information are handled with a high level of confidentiality and professionalism.

Qualifications :

• Bachelors degree or HND in Human Resources Management Industrial Relations Business Administration Psychology or a related field.
• 24 years of relevant experience in Human Resources People Operations or HR Generalist roles.
• Experience working in a Facility Management Real Estate Construction Property Management or related service-based environment will be an added advantage.
• Professional certification in Human Resources is required such as CIPM or a relevant certification from HRCI.
• Sound knowledge of HR data analysis reporting and workforce metrics.
• Intermediate to advanced proficiency in Microsoft Excel including the ability to use functions and tools for data analysis reporting and dashboard preparation.
• Familiarity with HRIS platforms or other comparable HR technology platforms.
• Good understanding of HR processes employee lifecycle management performance management recruitment and employee engagement.
• Strong analytical and problem-solving skills with the ability to interpret HR data and translate findings into meaningful insights.
• Excellent communication interpersonal and relationship management skills.
• Strong attention to detail organisation and time-management skills.
• Ability to maintain confidentiality and demonstrate a high level of integrity when handling sensitive employee information.
• Ability to work independently while collaborating effectively with employees and stakeholders at different levels of the organisation.

Key Competencies

• HR Operations & Employee Lifecycle Management
• HR Data Analysis & Reporting
• Advanced Microsoft Excel
• HRIS Administration
• Employee Relations
• Recruitment & Onboarding
• Performance Management
• HR Metrics & Workforce Analytics
• Policy Implementation
• Communication & Stakeholder Management
• Confidentiality & Professional Ethics
• Problem-Solving & Attention to Detail

Why Join Us

This is an opportunity to build your HR career in a dynamic fast-paced environment working closely with diverse teams and supporting people operations across a service-driven organisation.

If you are a data-driven HR professional who combines strong people skills with technology analytical thinking and a passion for building effective HR processes we would like to hear from you.

Additional Information :

• Good professional appearance and attitude.
• Diplomatic tactful discreet flexible resourceful and dependable
• Excellent leadership and project management skills
• Ability to work independently and as part of a team
• Outstanding organizational skills
• Strong attention to detail and a commitment to maintaining high safety standards.

Remote Work :

No

Employment Type :

Full-time