Front Desk
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Job Summary
Not specifiednnAdditional Information
Receivedirect andrelaytelephonemessagesemailsandfaxmessages
Ensure all queries (walk-in e-mail or via telephone) are received treated andescalatedproperly
Ensureallcustomers arehandledinaprofessionalandcourteousmanner
Ensure that a customer-friendly interface is always maintained this includes ensuringthat even security personnel are treating customers and visitors professionally andcourteously.
Provide adequate information on PAGs products and solutions where required andredirect as appropriateandtakeadequatemessages whenrequired
Manage dispatch and delivery of all outgoing and incoming mails as well as keep arecord ofthemfor easy retrieval and recordpurposes
Collaborate with admin officer on flight bookings accommodation and logistics forinternal and externalclients.
Ensure entry & update of shared information external customer call directory staffmobile/ & in the planning and preparation of meetings conferences and conferencetelephonecalls
Deliverexcellentcustomer serviceatalltimes
Provideinformationoncallsreceived andvisitorstostaffinatimely andprofessional manner
Assistinthecoordinationofevents suchasbirthdayspartiesand sponsorship.
About Company
Prime Atlantic Limited Company is the holding company of the Prime Atlantic Group. ; It was founded in June 9, 2003. With over 19 years of experience, we have partnered with global leading organizations to ensure that our clients have access to the best-in-class services at the best c ... View more
