Client Engagement & Reception
Greet all clients guests and walk-ins with warmth a welcoming smile and genuine enthusiasm
Manage front desk operations including check-ins check-outs and visitor logging
Answer and direct phone calls emails and in-person inquiries professionally and promptly
Maintain an inviting organised and visually appealing front desk and reception area at all times
Administrative Support
Handle scheduling bookings and appointment management for clients and internal teams
Maintain accurate records logs and documentation in digital and physical formats
Coordinate with internal departments to ensure seamless client experiences
Assist with basic office administration tasks as assigned by management
Customer Service Excellence
Resolve client complaints and queries with patience professionalism and a solution-fi rst mindset
Collect and relay client feedback to the relevant teams for continuous improvement
Proactively anticipate client needs and go above and beyond to deliver memorable service
Uphold and embody the companys brand values and service standards at all times
Requirements
Education & Experience
Minimum of OND / HND / in any relevant discipline
1 3 years of experience in a customer service front desk or administrative role
Prior experience in a co-working space hospitality or lifestyle brand environment is a strong advantage
Personal Attributes
Female candidate this role requires a polished fashion-forward personal presentation
Impeccably well-groomed with a strong personal style and high fashion sensibility
Naturally warm friendly and approachable with an infectious smile and positive energy
Well-spoken with excellent verbal and written communication skills
Punctual reliable and highly organized under pressure
Attentive to detail with strong interpersonal and emotional intelligence
Comfortable working a rotating shift schedule including weekends
Professional Standards
Must maintain excellent personal hygiene and a consistently pleasant professional appearance
Profi cient in Microsoft Offi ce Suite (Word Excel Outlook) and basic CRM or booking tools
Profi cient in AI tools (Claude Gemini ChatGPT)
Ability to multitask and manage competing priorities in a fast-paced environment
A team player who also works independently with minimal supervision
Benefits
>A dynamic and stylish work environment
Competitive salary and performance-based incentives
Opportunities for career growth within a fast-growing brand
A supportive people-fi rst team culture
Staff training and professional development opportunities
If you are a people-person who takes pride in your appearance loves creating memorable experiences and thrives in a vibrant fast-paced environment we would love to hear from you.
Required Skills:
Education & Experience Minimum of OND / HND / in any relevant discipline 1 3 years of experience in a customer service front desk or administrative role Prior experience in a co-working space hospitality or lifestyle brand environment is a strong advantage Personal Attributes Female candidate this role requires a polished fashion-forward personal presentation Impeccably well-groomed with a strong personal style and high fashion sensibility Naturally warm friendly and approachable with an infectious smile and positive energy Well-spoken with excellent verbal and written communication skills Punctual reliable and highly organized under pressure Attentive to detail with strong interpersonal and emotional intelligence Comfortable working a rotating shift schedule including weekends Professional Standards Must maintain excellent personal hygiene and a consistently pleasant professional appearance Profi cient in Microsoft Offi ce Suite (Word Excel Outlook) and basic CRM or booking tools Profi cient in AI tools (Claude Gemini ChatGPT) Ability to multitask and manage competing priorities in a fast-paced environment A team player who also works independently with minimal supervision
Client Engagement & Reception Greet all clients guests and walk-ins with warmth a welcoming smile and genuine enthusiasm Manage front desk operations including check-ins check-outs and visitor logging Answer and direct phone calls emails and in-person inquiries professionally and promptly Maintain ...
Client Engagement & Reception
Greet all clients guests and walk-ins with warmth a welcoming smile and genuine enthusiasm
Manage front desk operations including check-ins check-outs and visitor logging
Answer and direct phone calls emails and in-person inquiries professionally and promptly
Maintain an inviting organised and visually appealing front desk and reception area at all times
Administrative Support
Handle scheduling bookings and appointment management for clients and internal teams
Maintain accurate records logs and documentation in digital and physical formats
Coordinate with internal departments to ensure seamless client experiences
Assist with basic office administration tasks as assigned by management
Customer Service Excellence
Resolve client complaints and queries with patience professionalism and a solution-fi rst mindset
Collect and relay client feedback to the relevant teams for continuous improvement
Proactively anticipate client needs and go above and beyond to deliver memorable service
Uphold and embody the companys brand values and service standards at all times
Requirements
Education & Experience
Minimum of OND / HND / in any relevant discipline
1 3 years of experience in a customer service front desk or administrative role
Prior experience in a co-working space hospitality or lifestyle brand environment is a strong advantage
Personal Attributes
Female candidate this role requires a polished fashion-forward personal presentation
Impeccably well-groomed with a strong personal style and high fashion sensibility
Naturally warm friendly and approachable with an infectious smile and positive energy
Well-spoken with excellent verbal and written communication skills
Punctual reliable and highly organized under pressure
Attentive to detail with strong interpersonal and emotional intelligence
Comfortable working a rotating shift schedule including weekends
Professional Standards
Must maintain excellent personal hygiene and a consistently pleasant professional appearance
Profi cient in Microsoft Offi ce Suite (Word Excel Outlook) and basic CRM or booking tools
Profi cient in AI tools (Claude Gemini ChatGPT)
Ability to multitask and manage competing priorities in a fast-paced environment
A team player who also works independently with minimal supervision
Benefits
>A dynamic and stylish work environment
Competitive salary and performance-based incentives
Opportunities for career growth within a fast-growing brand
A supportive people-fi rst team culture
Staff training and professional development opportunities
If you are a people-person who takes pride in your appearance loves creating memorable experiences and thrives in a vibrant fast-paced environment we would love to hear from you.
Required Skills:
Education & Experience Minimum of OND / HND / in any relevant discipline 1 3 years of experience in a customer service front desk or administrative role Prior experience in a co-working space hospitality or lifestyle brand environment is a strong advantage Personal Attributes Female candidate this role requires a polished fashion-forward personal presentation Impeccably well-groomed with a strong personal style and high fashion sensibility Naturally warm friendly and approachable with an infectious smile and positive energy Well-spoken with excellent verbal and written communication skills Punctual reliable and highly organized under pressure Attentive to detail with strong interpersonal and emotional intelligence Comfortable working a rotating shift schedule including weekends Professional Standards Must maintain excellent personal hygiene and a consistently pleasant professional appearance Profi cient in Microsoft Offi ce Suite (Word Excel Outlook) and basic CRM or booking tools Profi cient in AI tools (Claude Gemini ChatGPT) Ability to multitask and manage competing priorities in a fast-paced environment A team player who also works independently with minimal supervision
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