Field Officer
Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
FIELD OFFICER
Direct PPMV Engagement & Data Collection
Function: Field Operations Direct Provider Engagement
Engagement: Fixed-Term Contract (Renewable)
Reports To: Project Officer (Field Supervisor)
Location: Field-Based LGA/community-level deployment
Travel: Extensive regular travel across assigned LGAs
ROLE PURPOSE
The Field Officer is the most direct point of contact between Sproxils programmes and Patent and Proprietary Medicine Vendors (PPMVs). Working at the LGA and community level the Field Officer personally visits trains supports and motivates PPMVs to participate actively in data collection activities including mRDT image submission patient survey completion and barcode scanning. This is a high-activity relationship-intensive role requiring someone who is energetic personable and deeply comfortable working in informal health retail environments.
The Field Officer operates under the day-to-day direction of a Project Officer who supervises their workload reviews their reports and escalates issues to programme management.
KEY RESPONSIBILITIES
PPMV Engagement & Relationship Management
Conduct regular in-person visits to assigned PPMVs and community pharmacies within designated LGAs building trusted working relationships with providers.
Actively recruit new PPMVs onto the programme by explaining participation benefits demonstrating the submission process and securing enrolment.
Follow up with inactive or lapsed PPMVs to understand barriers and re-engage them in data submission activities.
Serve as the day-to-day human face of Sproxil for participating providers responding to questions concerns and requests promptly and professionally.
Training & On-Site Coaching
Conduct one-on-one and small group training sessions with PPMVs covering mRDT testing protocol image capture via WhatsApp barcode scanning and the incentive redemption process.
Provide hands-on coaching at PPMV outlets to correct errors in test administration image quality or submission behaviour.
Deliver refresher training when new product batches process updates or quality issues require it.
Data Collection Support
Support PPMVs in achieving consistent high-quality mRDT image submissions and patient survey completions in line with programme targets.
Monitor individual PPMV submission rates and take immediate corrective action where performance is lagging.
Verify data quality visually during visits checking that test images meet AI-interpretability standards before submission.
Mystery Shopping & Compliance Verification
Conduct unannounced or scheduled mystery shopping visits to assess PPMV compliance with testing protocols correct use of mRDTs and accuracy of reported submissions.
Document observations using standard templates and submit findings to the Project Officer for review and action.
Flag providers exhibiting potential gaming behaviours (e.g. duplicate submissions test kit reuse) to the Project Officer immediately.
Incentive & Materials Distribution
Distribute airtime credits programme materials job aids and mRDT test kits to eligible PPMVs in accordance with programme policy.
Maintain accurate records of materials received distributed and returned; conduct periodic physical counts.
Assist PPMVs in troubleshooting incentive redemption issues via the Sproxil platform.
Reporting & Communication
Submit daily or weekly field visit logs detailing outlets visited activities conducted submission performance and issues observed.
Attend team briefings engage stakeholders attend stakeholder sessions and training sessions as required
Provide honest field intelligence on PPMV attitudes community health dynamics and emerging operational challenges.
KEY PERFORMANCE INDICATORS
Number of PPMVs actively submitting data within assigned LGAs
Number of training and refresher sessions delivered
Weekly/monthly PPMV visit completion rate against target
Average mRDT image quality score for assigned PPMV cluster
Number of new PPMVs recruited and onboarded
Mystery shopping compliance rates for assigned outlets
Materials distribution accuracy and accountability
Timeliness and completeness of field visit logs
Requirements
QUALIFICATIONS & EXPERIENCE
Essential
OND HND or Bachelors degree in any field; Health Sciences Pharmacy Technology or Community Development preferred.
At least 1 year of experience in field sales community outreach FMCG territory work or pharmaceutical distribution.
Demonstrable familiarity with PPMVs patent medicine stores or community pharmacies in Nigeria.
Comfortable using WhatsApp smartphone cameras and basic mobile apps for work purposes.
Fluency in relevant local language(s) of the assigned state this is non-negotiable for effective PPMV communication.
Willingness to travel extensively within assigned LGAs on a daily basis.
High energy self-motivated and comfortable working with limited supervision.
Desirable
Prior experience on a health data collection community health worker or pharmaceutical representative programme.
Basic knowledge of malaria testing mRDTs or fever case management.
Experience supporting incentive-based behaviour change programmes.
Familiarity with PPMV association structures (e.g. NAPPMED at state/LGA level).
CORE COMPETENCIES
Relationship Building Warm persistent and trusted by PPMV operators; earns cooperation through consistency.
Drive & Initiative Self-starter who hits daily visit targets without being chased; thrives in the field.
Communication Explains complex processes (mRDT testing digital submission) simply and patiently.
Attention to Detail Catches image quality issues data errors and suspicious submission patterns at source.
Honesty & Integrity Accurately reports what is seen in the field including difficult or non-compliance findings.
Adaptability Adjusts approach across diverse PPMV personalities outlet types and community contexts.
Confidentiality: All staff are bound by confidentiality obligations covering proprietary information project data and partner details extending 36 months beyond the end of any engagement. Sproxil Nigeria Limited is an equal opportunity employer.
Benefits
Competitive Salary
HMO
13th month
Work-life Balance (Hybrid)
Reward & Recognition
Required Skills:
Prior experience on a health data collection community health worker or pharmaceutical representative programme. Basic knowledge of malaria testing mRDTs or fever case management. Experience supporting incentive-based behaviour change programmes. Familiarity with PPMV association structures (e.g. NAPPMED at state/LGA level).
Required Education:
OND HND or Bachelors degree in any field; Health Sciences Pharmacy Technology or Community Development preferred. At least 1 year of experience in field sales community outreach FMCG territory work or pharmaceutical distribution.
