Facility Manager
Port Harcourt - Nigeria
Job Summary
The Hotel Facility Manager oversees the maintenance operation and improvement of the hotels physical facilities and infrastructure. This role ensures that all building systems guest rooms public areas and equipment operate efficiently safely and in compliance with applicable regulations. The Facility Manager leads the maintenance team manages contractors controls maintenance budgets and supports a high standard of guest satisfaction through proactive facility management.
Plan organize and supervise daily maintenance operations across the hotel.
Ensure all hotel facilities including guest rooms public areas kitchens laundry offices and recreational facilities are maintained to high standards.
Oversee preventive and corrective maintenance programs for electrical plumbing HVAC fire protection elevators generators and other building systems.
Conduct routine inspections to identify maintenance needs and ensure prompt resolution.
Manage maintenance staff including scheduling performance evaluations coaching and training.
Coordinate with external contractors and vendors for specialized repairs and facility improvement projects.
Prepare and manage maintenance budgets while monitoring expenses and identifying cost-saving opportunities.
Ensure compliance with health safety environmental and fire regulations.
Maintain accurate maintenance records equipment inventories warranties and service schedules.
Respond promptly to emergency maintenance issues and minimize operational disruptions.
Collaborate with housekeeping front office food and beverage and other departments to resolve facility-related concerns.
Support renovation refurbishment and capital improvement projects from planning through completion.
Monitor utility consumption and implement energy conservation and sustainability initiatives.
Ensure adequate stock levels of maintenance tools equipment and spare parts
- Manage PHCN and generator operations to guarantee steady power supply.
Bachelors degree or diploma in Facilities Management Mechanical Engineering Electrical Engineering Building Services or a related field.
Professional certifications in facilities management occupational health and safety or project management are an advantage.
Minimum of 35 years of facilities or engineering management experience preferably in the hospitality industry.
Strong knowledge of building systems including HVAC plumbing electrical and fire safety systems.
Excellent leadership and team management skills.
Strong planning budgeting and organizational abilities.
Effective problem-solving and decision-making skills.
Knowledge of health safety and environmental regulations.
Good communication and interpersonal skills.
Proficiency in maintenance management software and Microsoft Office applications.
Ability to work under pressure and respond effectively to emergencies.
Preventive maintenance completion rate.
Equipment uptime and reliability.
Response and resolution time for maintenance requests.
Guest satisfaction related to facility conditions.
Compliance with health and safety standards.
Maintenance budget adherence.
Utility and energy cost management.
Reduction in equipment downtime and emergency repairs.
Required Skills:
Strong knowledge of building systems including HVAC plumbing electrical and fire safety systems. Excellent leadership and team management skills. Strong planning budgeting and organizational abilities. Effective problem-solving and decision-making skills. Knowledge of health safety and environmental regulations. Good communication and interpersonal skills. Proficiency in maintenance management software and Microsoft Office applications. Ability to work under pressure and respond effectively to emergencies. Key Performance Indicators (KPIs) Preventive maintenance completion rate. Equipment uptime and reliability. Response and resolution time for maintenance requests. Guest satisfaction related to facility conditions. Compliance with health and safety standards. Maintenance budget adherence. Utility and energy cost management. Reduction in equipment downtime and emergency repairs.
Required Education:
Bachelors degree or diploma in Facilities Management Mechanical Engineering Electrical Engineering Building Services or a related certifications in facilities management occupational health and safety or project management are an advantage.