Customer Acquisition Officers

Our client is an African fashion and lifestyle company building products experiences and communities around African identity culture and contemporary expression. The client enters its next stage of growth the company is strengthening its commercial e-commerce operational people-development customer-experience and creative capabilities.

These employees will create an excellent client customer experience while actively converting store traffic into sales. They are not passive retail assistants. They must function as brand storytellers stylists customer advisers relationship builders and proactive customer-acquisition officers.

Welcome understand and assist customers visiting the store.

Recommend products style customers and communicate the story behind client products.

Convert store traffic and enquiries into sales.

Follow up with existing and prospective customers.

Build and maintain customer relationships.

Support WhatsApp Instagram and other approved digital-selling activities when required.

Maintain high standards of product presentation merchandising and store readiness.

Participate in activations events and customer-acquisition initiatives.

Meet individual and team sales targets.

Collect useful customer feedback and customer information.

Preferably lives around Ikeja Ogba Agidingbi Maryland or nearby areas.

Strong communication and interpersonal skills.

Passion for fashion styling and customer experience.

Confident presentable commercially driven and proactive.

Comfortable working shifts and weekends.

Previous retail or customer-facing experience is preferred.

Must understand that the role involves active selling and customer acquisition.

Individual and store sales targets.

Conversion of store traffic into purchases.

Average order value and units per transaction.

New customer acquisition follow-up and repeat purchase.

Customer-experience and store-presentation standards.