CLIENT RELATIONS AND ADMIN OFFICER

This is a remote position.

• Serve as the primary point of contact for prospective and existing clients.
  
• Respond promptly and professionally to client inquiries via email phone and other communication channels.
  
• Manage client onboarding processes and maintain strong client relationships.
  
• Follow up on pending client requests required documentation and project deliverables.
  
• Provide regular updates to clients regarding the status of applications registrations and compliance matters.
  
• Maintain accurate and up-to-date client records and databases.
  

• Manage calendars appointments and meeting schedules.
  
• Draft professional correspondence reports proposals and internal documents.
  
• Organize and maintain company records files and databases.
  
• Coordinate meetings and prepare agendas
  
• Monitor administrative workflows and ensure tasks are completed efficiently and on schedule.
  
• Provide administrative and operational support to management.
  

• Assist with administrative duties regarding compliance processes.
  
• Coordinate applications and related client communications.
  
• Track filing deadlines and regulatory obligations for clients.
  
• Prepare and organise documentation required for submission to government agencies and regulatory bodies.
  
• Maintain records of compliance activities filings and submissions.
  

• Draft and publish job advertisements across relevant platforms.
  
• Coordinate recruitment activities including interview scheduling and applicant communication.
  
• Assist with onboarding documentation for new employees interns and contractors.
  
• Maintain employee and applicant records where necessary.
  

• Assist in preparing client-facing content and business communications.
  
• Support social media and digital engagement initiatives.
  
• Coordinate email campaigns newsletters and promotional communications.
  
• Ensure consistency of brand messaging across all client communications.
  

• Monitor timelines milestones and deliverables.
  
• Coordinate with team members to ensure tasks are completed effectively.
  
• Prepare progress reports and updates for management.
  
• Support continuous improvement of internal processes and operational efficiency
  

• Should be a Lawyer or a Law Graduate
  
• Excellent written and verbal communication skills.
  
• Strong client relationship management and customer service skills.
  
• Exceptional organizational and administrative abilities.
  
• High level of attention to detail and accuracy.
  
• Strong time management and multitasking skills.
  
• Professional email writing and business correspondence skills.
  
• Strong problem-solving and critical-thinking abilities.
  
• Proficiency in Google Workspace.
  
• Ability to work independently in a remote work environment.
  
• Strong record-keeping and documentation skills.
  
• Must have a working Laptop
  

• Previous experience in administration client relations legal services compliance or business consulting.
  
• Basic familiarity with regulatory compliance processes.
  
• Experience working in a fast-paced environment.