Call Verification Officer
Posted:
17 July 2026 (30+ days ago)
Application Deadline:
14 October 2026
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Call Verification Officer will be responsible for conducting outbound verification calls to customers confirming information provided during onboarding and loan application processes and ensuring compliance with internal verification standards.
Key Responsibilities
Conduct outbound calls to verify customer information and documentation
Perform prequalification checks based on defined criteria
Accurately document call outcomes and customer responses
Escalate discrepancies inconsistencies or red flags identified during calls
Requirements
Minimum of 0-1 year experience in Customer Service Customer Relations Call Centre Operations Verification or a related role.
Excellent verbal communication and interpersonal skills.
Basic proficiency in Microsoft Office and other computer applications.
Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.
Salary
100000 Monthly
The Call Verification Officer will be responsible for conducting outbound verification calls to customers confirming information provided during onboarding and loan application processes and ensuring compliance with internal verification standards.
Key Responsibilities
Conduct outbound calls to verify customer information and documentation
Perform prequalification checks based on defined criteria
Accurately document call outcomes and customer responses
Escalate discrepancies inconsistencies or red flags identified during calls
Requirements
Minimum of 0-1 year experience in Customer Service Customer Relations Call Centre Operations Verification or a related role.
Excellent verbal communication and interpersonal skills.
Basic proficiency in Microsoft Office and other computer applications.
Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.
Salary
100000 Monthly
Required Experience:
Junior IC
About Company
An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.