Account Receivable Officer

Location: Lekki Lagos
Industry: Healthcare (Diagnostics)
Reports To: Finance Officer
Salary: 250000

The Accounts Receivable Officer is responsible for managing the organizations accounts receivable function overseeing HMO operations and claims management activities and ensuring efficient revenue cycle processes. The role focuses on accurate billing timely claims submission effective debt recovery account reconciliation and maintaining optimal cash flow through prompt collections from HMOs insurance providers and corporate clients.

• Prepare review and process HMO and corporate client invoices accurately and within approved timelines.
• Ensure all claims submissions are supported by complete and accurate documentation.
• Coordinate the timely submission of bills and claims to HMOs insurance providers and corporate organizations.
• Maintain accurate records of receivables billing schedules claims and HMO transactions.
• Post customer and HMO payments accurately within the accounting system.

• Monitor outstanding invoices claims and receivables to ensure prompt payment.
• Follow up on overdue accounts and implement collection strategies to improve cash flow.
• Investigate and resolve rejected disputed underpaid or delayed claims.
• Escalate long-outstanding debts and unresolved receivable issues as required.
• Liaise with HMOs regarding authorization issues tariff discrepancies capitation matters and payment reconciliations.

• Reconcile HMO statements with internal billing records and payment schedules.
• Generate receivables aging reports and provide regular updates on outstanding debts.
• Prepare periodic reports on claims submissions collections performance receivables status and payment trends.
• Analyze billing discrepancies and recommend corrective actions to improve revenue recovery.

• Ensure compliance with internal financial controls billing policies and operational procedures.
• Maintain strict confidentiality of patient client and financial information.
• Support internal and external audits by providing relevant billing and receivable documentation.
• Collaborate with clinical operations and finance teams to ensure seamless billing and payment processes.
• Adhere to all company policies procedures and ethical standards.

• Bachelors Degree or HND in Accounting Finance Economics or a related discipline.
• Professional accounting or finance certifications will be an added advantage.

• Minimum of 24 years of relevant experience in Accounts Receivable HMO Operations or a similar role within a healthcare organization.
• Practical experience in claims management debt recovery and account reconciliation.
• Working knowledge of healthcare revenue cycle management and HMO billing processes.
• Experience using accounting software and hospital management systems.

• Strong understanding of HMO billing processes and healthcare receivables management.
• Knowledge of reconciliation procedures and financial reporting.
• Understanding of financial controls and documentation requirements.
• Ability to analyze payment trends billing discrepancies and collection performance.

• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• High level of accuracy and attention to detail.
• Effective negotiation follow-up and relationship management skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite accounting software and hospital management systems.
• Ability to work under pressure and meet deadlines.

• High level of integrity professionalism and confidentiality.
• Strong interpersonal and stakeholder management skills.
• Team-oriented with the ability to collaborate across departments.
• Self-motivated proactive and results-driven.
• Strong organizational and record-keeping capabilities.
• Demonstrates accountability reliability and a commitment to continuous improvement.

• Timeliness of invoice preparation and claims submission.
• Reduction in accounts receivable days outstanding.
• Percentage recovery of submitted claims.
• Accuracy of billing payment posting and reconciliation records.
• Reduction in rejected disputed or underpaid claims.
• Collection efficiency from HMOs insurance providers and corporate accounts.
  
  Interested candidates send cv to
  subject: Accounts Receivable Officer (HMO Billing)