Account and business development officer
Job Summary
- Create new customer accounts and manage existing client relationships.
- Identify and acquire new customers for the companys loan products.
- Promote payday loans microcredit and other SME-related credit products.
- Identify new business opportunities and develop strategies to increase revenue.
- Build and maintain strong relationships with customers.
- Understand customers financial needs and recommend suitable loan products.
- Process loans for civil servants using WACS and Remita systems.
- Follow up with prospective customers and convert leads into active accounts.
- Monitor customer accounts and provide quality customer service.
- Keep accurate records of sales revenue invoices customer accounts and other relevant information.
- Prepare regular reports on business development activities and performance.
- Work towards achieving set sales and business development targets.
- Ensure customers receive timely and professional support throughout the loan process.
- Minimum of 1 year of experience in sales business development account management or a related role.
- HND in Business Administration Marketing Finance Economics or a related field.
- Proven experience selling payday loans micro-credit or SME-related credit products.
- Must be conversant with WACS and Remita systems for processing loans for civil servants.
- Must currently reside in Abuja.
- Strong sales and customer acquisition skills.
- Good communication and interpersonal skills.
- Strong negotiation and relationship management abilities.
- Ability to meet and exceed sales targets.
Required Skills:
Minimum of 1 year experience in any of the following: Business Development Sales Marketing Loan Officer Debt Collection Collection Officer or Loan Recovery. OND HND or BSC in finance banking business administration marketing economics or a related field Previous experience selling or recovering any type of loan facility to corporations individuals or SMEs. is mandatory. Experience working in a finance company microfinance bank fin-tech cooperative or any lending institution is an added advantage. Good communication negotiation and interpersonal skills. Ability to persuade customers and resolve payment issues professionally. Good record-keeping and reporting skills. Proficiency in Microsoft Office especially Excel and Word. Ability to work with minimal supervision and meet set targets.