Customer Support Services Jobs in Nigeria

Key Deliverables Key Result Areas (What) (List expected results that must be achieved o fulfil job purpose) Supporting Activities (How)(What are the key activities undertaken to achieve the desired end results) Recruitment Selection & Placement Post job vacancy on TEC career page and other platforms...

Job Description Job Title Line Manager Senior Geoscientist Head GeoscienceCLIENT SUMMARYThe client is a privately held oil and gas exploration and production company focused on Nigeria.JOB SUMMARYThe Senior Geoscientist will be an active member of the Subsurface team. The candidate is expected to d...

APM TerminalsTerminal Operation Execution includes roles based in ports or harbours that manage and execute the reception processing and staging of containers; the receipt transit storage and marshalling of cargo; the loading and unloading of modes of transport conveyances; and the manifesting and f...

DUTIES AND RESPONSIBILITIESOperational Risk Management: Develop and implement the operational risk management framework and strategy ensuring that operational risks are effectively identified assessed and managed. Lead the identification and assessment of operational risks across all business units...

KEY PERFORMANCE INDICATORSOperational Risk Management:Work closely with senior management to develop and implement risk mitigation strategies and ensure that operational risks are aligned with the organizations risk appetite.Monitor and report on operational risk exposure ensuring that risk limits a...

Serve as the primary point of contact for customer inquiries complaints and feedback.Handle incoming calls emails and chat messages in a timely and professional manner.Provide accurate information about products services and policies.Resolve customer issues effectively or escalate complex cases to t...

 Assist IT staff in installing configuring and maintaining computers software and peripherals.Provide basic technical support to end-users for hardware software and network issues.Help maintain IT assets including tracking hardware software and licenses.Support the IT team in monitoring network perf...