Salesforce Agentforce Consultants
Job Location:
Auckland - New Zealand
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the Role
We are building a pipeline of talented Salesforce Agentforce Consultants and Service Designers to support upcoming opportunities across our Salesforce and AI transformation programs.
This role sits at the intersection of AI customer experience and Salesforce delivery focusing on designing and implementing intelligent scalable and user-centric solutions using Salesforce Agentforce.
What Youll Do
Design and deliver AI-powered Agentforce solutions and customer journeys
Work closely with stakeholders to gather requirements and translate them into scalable solution designs
Lead journey mapping and process design workshops shaping customer experience outcomes
Design AI workflows prompts and conversational experiences
Create key delivery artefacts (process maps user stories high-level designs)
Collaborate with product owners developers and AI teams to deliver integrated solutions
Support testing UAT and ongoing optimisation of deployed solutions
Build strong client relationships and contribute to successful project delivery
What Were Looking For
Experience working across Salesforce platforms (Service Cloud Experience Cloud Data Cloud etc.)
Strong stakeholder management and communication skills
Experience in solution design business analysis or consulting roles
Ability to translate business needs into practical scalable solutions
Understanding or exposure to AI / GenAI / LLM concepts
Nice to Have
Experience with Agentforce conversational design or AI assistants
Financial Services industry experience
Knowledge of integrations (e.g. MuleSoft ETL tools)
Experience with SQL JavaScript or HTML
Salesforce certifications
Additional Information
International applicants are encouraged to apply
#LI-GM
About Accenture
Accenture is a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791000 people serving clients in more than 120 countries. Technology is at the core of change today and we are one of the worlds leaders in helping drive that change with strong ecosystem relationships. We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability. Our broad range of services solutions and assets across Strategy & Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships. We measure our success by the 360 value we create for our clients each other our shareholders partners and communities.Equal Employment Opportunity Statement for New Zealand:
At Accenture our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
As part of our talent strategy we hire and develop people who have different backgrounds different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives observations and insights which are essential to drive the innovation needed to reinvent and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.
We encourage applications from all people and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age disability status ethnicity gender gender identity or expression religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method please emailand cite the relevant Job Number or contact us on .
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About Company
About Accenture Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and ... View more
