Product Training Manager

At Halter were on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break No quad bikes no dogs no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. Its changing lives and transforming an industry. People join Halter to do meaningful work. By joining us youll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think out-work and out-care. Were committed to delivering real change in the world - this isnt easy and in truth we love that its hard.

Were backed to deliver on a mission that matters by Tier 1 investors including Founders Fund Bessemer Venture Partners BOND DCVC Blackbird Promus Ventures Rocket Labs Peter Beck and Icehouse ventures.

To find out more visit our LinkedIn & Instagram.

Halter is changing the face of pasture-based farming globally. Our product is complex it sits at the intersection of hardware software animal behaviour and real farm operations and the people who represent it need to know it inside out. Youll lead our product training team and own that standard across our customer-facing roles at Halter.

Youll own product training across Support Onboarding and GTM globally leading a team of Specialists to make it happen. That means a combined new starter programme for every Customer and GTM hire competency frameworks and assessments that tell us whether people are actually ready a seasonal training calendar and ongoing education that keeps pace with a product that never stops evolving. No two days will be the same as you switch from supporting your team to execution to working with Product on whats coming next to staying close to customers to understand what is or isnt landing.

Youll work closely with Product Onboarding Support GTM People Product Marketing and our Customer Enablement team. Youre data-led and use what you see in ticket trends CSAT and ramp times to make decisions. But you also know that data doesnt tell the whole story and you stay close enough to the teams and customers to catch what the numbers miss.

If you genuinely believe that how you train your people is how you treat your customers and you want to own that at one of the most exciting and innovative companies in agtech this role is for you.

Own the new starter programme: Every customer-facing hire across Support Onboarding and GTM goes through a programme your team owns. Youll build it run it and make sure people are genuinely ready before theyre in front of a farmer or rancher.

Build the ongoing ramp for Support and Onboarding: Product knowledge doesnt stop at week three. Working closely with Support and Onboarding youll own the continuing education that keeps those teams sharp as the product evolves and drives down time to ramp.

Own our learning pathways: Building out and maintaining the programmes people move through keeping content current and using completion and assessment data to understand where people are succeeding and where theyre not.

Define and maintain competency frameworks: What does product-ready actually look like for a Support or Onboarding Specialist or a Territory or Account Manager Youll set that standard build the assessments to test against it and make the call on whos ready.

Stay close to your teams: Running calibrations with Onboarding Support & GTM reviewing assessments with your Specialists and making the call on who needs more time before they go customer-facing.

Get out on farm: Youll use customer feedback on-farm visits and on-the-ground insights alongside data to understand whats working and where the gaps are.

Work with Product and Product Marketing: Getting ahead of whats shipping next quarter and making sure education around new features actually sticks after they go live.

Use AI to make the human parts better: Figuring out where AI can handle the baseline so your teams time goes on the things that actually need a person.

Own the seasonal training calendar: Aligning with GTM Onboarding and Support globally on whats coming and when teams need to be ready.

• Someone people want to learn from. Youre clear and engaging and you make complex things feel simple without losing the depth.

• Someone who cares about how people learn not just what they learn. You think about the person before you think about the content.

• Customer obsessed. You get out on farm you talk to the teams who talk to farmers and you use what you learn to make the training better. You care about the impact on our customers not just the programme.

• A proven builder. Youve designed training programmes competency frameworks and assessments from scratch not just delivered existing ones.

• A strong cross-functional leader. You work well cross-functionally and you bring people along with you.

• Sharp on project management. Multiple workstreams nothing drops.

• Detail-driven. Accuracy matters to you and it shows in what you build.

• Data-led but not data-only. You use numbers to make decisions and you stay close enough to teams and customers to catch what the data misses.

• Someone who knows how to build a team and get the best out of people.

• An AI-first thinker. Youre already exploring how to use it not waiting to be asked.

• Genuinely interested in farming and agtech. You dont need to have grown up on a farm but you need to care about it.

• Experience in agtech SaaS hardware/IoT or anywhere technical training is genuinely complex.

• Experience working closely with Product or Product Marketing on release readiness.

• Exposure to GTM enablement and how field reps and AMs need to hold product knowledge differently from Support.

• Familiarity with adult learning principles.

Theres a reason you visit your friends in person live with your family and dont do dinners over Zoom. Humans are wired for connection. We believe a world-class in-person office culture is the best way for high-performing teams.

Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth learning impact and building genuine long-lasting relationships. Strong relationships make it easier to disagree give feedback and do meaningful and aligned work. We dont like having heaps of rules or policies but this means having strong trusted relationships is critical.

Were office first not office only. This means working from the office everyday is our default setting but we flex when we need to. We have a high-trust culture so everyone is trusted to do whats best for Halter.

Halter is committed to promoting a diverse and inclusive workplace a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but dont necessarily tick every requirement on this job description please still get in touch and apply to Halter. Wed love to chat to see if youll be an epic fit!

If this opportunity sounds like you please apply below by sending through your cover letter explaining why youre excited about this role and working at Halter along with your CV and well be in touch!

Please also feel free to check out the careers page for more information on working at Halter and dont forget to follow us on LinkedIn & Instagram.

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful helping farmers improve their livelihoods spend more time with their families and build more sustainable operations.

• Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse kind and driven people who push each other to do their best work. Youll be thrown into the deep end tackling complex challenges and building something tangible that solves real problems.

• Youll grow here. Autonomy mastery and learning define how we work. Youll have the freedom to work on interesting problems master new skills and continuously develop yourself both through your role and our $1000 personal growth fund.

• This isnt easy and we love that its hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast take bold bets and work hard to reshape an entire industry. As one team member put it: Joining Halter is a bit like strapping yourself to a rocket ship but its an epic journey to be a part of!

Required Experience:

Manager