Kitchen & Beverage Manager
Auckland - New Zealand
Job Summary
As our Kitchen & Beverage Manager at JO&JOE Auckland you will take full ownership of the day-to-day food beverage and culinary operation leading both front-of-house and kitchen teams to deliver a vibrant high-energy guest experience. This is a hands-on leadership role where you will drive service standards food quality and bar performance while ensuring strong commercial outcomes across labour cost control and sales. You will play a key role in creating a social community-driven atmosphere that reflects the unique JO&JOE brand while supporting events activations and local partnerships.
What Youll Be Responsible For
- Lead and inspire a multi-skilled team across kitchen bar and floor to deliver exceptional food beverage and guest experiences
- Oversee daily operations ensuring smooth service strong communication and high-quality execution across all areas
- Drive sales through promotions activations upselling and a strong understanding of guest trends and behaviours
- Manage labour costs rosters stock and wastage to meet financial targets and improve profitability
- Ensure consistent food quality presentation and service standards working closely with the Chef
- Maintain compliance with food safety liquor licensing and health & safety requirements
- Support and deliver events community activations and brand partnerships that bring energy to the venue
- Build a positive inclusive team culture focused on development engagement and performance
- Lead from the front creating a welcoming social and energetic environment for guests and team members alike
Qualifications :
What Were Looking For
- Previous leadership experience in a fast-paced hospitality environment (restaurant bar hotel or lifestyle venue)
- Strong knowledge of food beverage and bar operations with confidence across both service and kitchen environments
- Commercial mindset with experience managing labour stock and cost control
- A natural leadership style with the ability to coach motivate and develop teams
- Passion for delivering exceptional guest experiences with a vibrant community-focused approach
- Strong organisational skills and the ability to manage multiple priorities in a dynamic environment
- Confidence handling guest concerns and resolving issues professionally
- Sound knowledge of food safety hygiene and responsible service of alcohol (LCQ or willingness to obtain)
- High energy hands-on attitude with a willingness to jump in and support the team wherever needed
- Interest in local events trends and creating engaging guest experiences
Additional Information :
Were sure you know the song:
- First verse: Well schedule an initial phone call with our Recruitment team if your application fits our beat.
- Chorus: After a successful phone interview your future boss and the JO&JOE Recruitment Team give you an appointment! Be strong!
- Last verse: Naturally youll hear back from us whether its or .
JO&JOE Benefits:
- Staff meal while on shift
- Uniform provided and laundered
- International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
- Family & Friends Hotel Discounts
- Opportunities for further development and worldwide career progression within Ennismore/ Accor
- Annual reward of a free nights accommodation at the hotel and additional perks!
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more