Group Quality Manager

At ETEL were committed to delivering reliable high-quality solutions for our customers and quality excellence is critical to how we operate across our global business.

In this role youll lead and shape the Groups quality strategy ensuring consistent standards strong performance and a culture of continuous improvement across all manufacturing and distribution sites.

Were looking for a senior leader who can connect quality operations and strategy driving real impact through strong systems data-led insights and high-performing teams.

About the role

As Group Quality Manager youll be accountable for defining governing and continuously improving quality across the ETEL Group.

Reporting to the General Manager Operational Excellence youll lead the development of group-wide quality systems embed continuous improvement practices and ensure alignment across regions enabling consistent product quality and reliable operational performance.

This is a high-impact leadership role with global oversight working closely with senior leaders across Manufacturing Engineering Supply Chain and beyond.

What youll be doing

Defining and leading the group quality strategy across manufacturing and distribution sites

Establishing standardised quality systems frameworks and governance across regions

Ensuring alignment with ISO standards and regulatory requirements including audit programmes

Driving performance against quality KPIs (e.g. cost of poor quality warranty defect rates)

Embedding structured problem-solving and continuous improvement practices (RCA 8D CAPA)

Leading group-wide continuous improvement initiatives and capability uplift

Strengthening supplier quality and working cross-functionally to manage risk

Building and leading a high-performing multi-site quality and CI function

What youll bring

Significant quality leadership experience within manufacturing or industrial environments

Proven experience operating across multiple sites or regions

Strong understanding of quality systems ISO standards and manufacturing processes

Experience driving quality performance continuous improvement and cultural change

Strong analytical and problem-solving capability with the ability to use data to drive decisions

Strong stakeholder engagement influence and communication skills

Desirable:

Degree in Engineering Quality Management or a related field

Certifications such as Six Sigma (Green/Black Belt) CQE or Quality Auditor

Experience with quality tools (e.g. FMEA SPC CAPA 8D RCA) and digital quality systems

What sets you apart

You think strategically and align quality with business outcomes

You connect quality to operational performance and delivery excellence

You influence effectively across sites functions and leadership teams

You use data and insight to drive meaningful improvement

You lead change and embed sustainable ways of working

You take ownership and deliver results with clarity and accountability

Why ETEL

At ETEL youll be part of a business that values collaboration innovation and continuous improvement. This is an opportunity to shape how quality is embedded across a global organisation and play a key role in driving operational excellence and customer outcomes.

Were committed to creating an environment where people can do their best work and feel proud of the contribution they make. We also believe in building an inclusive workplace where everyone feels respected and supported.

You must be eligible to work in New Zealand and currently reside here.

Ready to lead quality excellence across ETEL and make a lasting impact Apply now.