Global Client Manager

About WPP Media

WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.

WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.

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The Global Client Manager plays a critical role in supporting the Global Client Lead in the day-to-day management and delivery of a global client account. The role is focused on ensuring seamless execution of global media strategy operational excellence across markets and strong client and internal relationships.

Acting as the connective layer between global strategy/planningand local execution the Global Client Manager coordinates multi-market teams drives consistency and ensures campaigns are delivered on time on brief and in line with agreed commercial and strategicobjectives.

KeyResponsibilities

Client & Account Management

• Support the Global Client Lead in delivering the overall client strategy and growth agenda

• Build strong trusted relationships with key client stakeholders at a working level

• Ensure a consistent and high-quality client experience across all markets

• Support in managing client queries issues and escalation handling

GlobalCoordination& Delivery

• Act as the central coordination point across local market teams to ensureall necessary processes arefollowed andinformationis received.

• Ensure global strategies are translated effectively into local activation plansand executedwithinguidance

• Monitor delivery timelines outputs and quality across all markets

• Troubleshoot delivery challenges and drive resolution with local teams

Planning &StrategySupport

• Contribute to the development of integrated global media plans (online and offline)

• Support the briefing planning and activation process across campaigns

• Helpidentifyinsights andoptimizationopportunities based on campaign performance

• Share best practices and learnings across markets

Commercial & Financial Management

• Support budget management tracking and reporting across markets

• Work with the Global operations team on smooth andaccuratefinancial processes end to end and ensure all administration is correct

• Assistin financial processes including scoping forecasting and reconciliations

• Ensure adherence to contract terms scopes of work and financial governance

• Maintainaccuratereporting of client activity and investment

OperationalExcellence & Compliance

• Ensure compliance with global contracts frameworks and performance metrics

• Coordinate reporting and ensuretimelydelivery of high-quality outputs

• Support audits performance reviews and process improvements

• Drive consistency in tools processes and ways of working across markets

InternalCollaboration

• Work closely with specialist teams (strategy investment analytics finance)

• Collaborate with broader network teams to ensure best-in-class delivery

• Contribute to new business pitches and organic growth opportunities

• Proactively support broader team initiatives beyond core responsibilities

Skills &Experience

• 3years experiencein media marketing or client management roles

• Experience in international or multi-market account coordinationpreferred single market experience will be considered

• Strong understanding of media planning across digital and offline channels

• Solid financial acumen and experience managing budgets and workflows

• Strong analytical skills with attention to detail

• Excellentorganizationaland project management capabilities

• Strong communicationand stakeholder management skills

• Fluent English (written and spoken)

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