Support Agent Jobs in Mexico City

SUMARY: Provides technical interface between customer and company engineering manufacturing and program management representatives.  Provides on-site field technical support including but not limited to end-user problem solving systems integration pre-and post-compliant investigation and root cause...

This role begins at Tier 0 where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues including moderately complex and nuanced cases requiring sound judgment investigation and clear communication. Th...

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions from solar panels and batteries to energy-efficient HVAC heat pumps roofing windows and more. Over 1 million homeowners have benefited from our simple fast and frictionl...

Important Information:Years of Experience: 8 years in software engineeringJob Mode: Full timeWork Mode: Remote within MexicoThe Agentic AI Expert (19071) will play a critical role in evaluating refining and advancing Broadcoms Maverick Platforman internal agentic AI pipeline designed to automate com...

About MegaportWere not your typical tech company and we dont want to be. Megaport is the global leader in Network as a Service (NaaS) and has transformed the way businesses connect to the cloud data centers and each other. Were publicly listed on the Australian Stock Exchange and partnered with the...

About MegaportWere not your typical tech company and we dont want to be. Megaport is the global leader in Network as a Service (NaaS) and has transformed the way businesses connect to the cloud data centers and each other. Were publicly listed on the Australian Stock Exchange and partnered with the...