Service Desk End User Support Technician Jobs in Mexico

At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joi...

At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joi...

At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joi...

About the position The IT Service Desk Technicians responsibility is primary support for site(s) as assigned and basic troubleshooting and ticket completion for those assigned site(s) through AADM on the phone and via email/ or other remote access options. Secondary responsibilities include alternat...

DescriptionRESPONSIBILITIESRespond to service desk tickets and outages via phone email or online systems ensuring incident management and escalation when necessary.Provide second-level user support for hardware and software issues.Assist in hardware and software installation/configuration according...

WERE HIRING: Spanish-Speaking Service Desk Agent AMS Region (Mexico)Excis is a global IT outsourcing and managed services provider delivering world-class technology support solutions to enterprise clients worldwide. We are seeking a reliable organized and proactive Service Desk Agent to support our...

WERE HIRING: Service Desk Team Lead AMS Region (Mexico) Spanish-Speaking PreferredEnglish Fluency Required Spanish Language Skills Highly PreferredAbout ExcisExcis is a global IT outsourcing and managed services provider delivering world-class IT support solutions to enterprise clients worldwide....

OverviewWe are seeking an experienced Service Desk Support Specialist for a 3-month contract assignment supporting a fast-paced global technology environment. This role is ideal for a customer-focused IT professional who enjoys troubleshooting technical issues supporting end users and delivering exc...

Job DescriptionService Desk Analyst IThe Service Desk Analyst I is responsible for providing customer service and technical support by analyzing and resolving issues via phone and email. The analyst will handle the initial contact with users and will identify investigate and resolve technical proble...

DescriptionRESPONSIBILITIESRespond to service desk tickets and outages via phone email or online systems ensuring incident management and escalation when necessary.Provide second-level user support for hardware and software issues.Assist in hardware and software installation/configuration according...

DescriptionRESPONSIBILITIESDiagnose and troubleshoot hardware/software issues to document and resolve problems.Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk.Ensure incident management by responding to service desk requests via multiple comm...

DescriptionRESPONSIBILITIESRespond to service desk tickets and outages via phone email or online systems ensuring incident management and escalation when necessary.Provide second-level user support for hardware and software issues.Assist in hardware and software installation/configuration according...

End User Sales AMDescription -Job Summary This role is responsible for identifying customers unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert applies consultative selling techniques and mentors junior account managers.Responsibi...

Primary responsible for performing the following tasks or activities: Incident Management - triage troubleshoot resolve and when necessary escalate IT-related issues that are reported by end-users from supported ContiTech locations either via phone email chat online ticket Request Management - monit...

The SAP Service Desk engineer is the first point of contact for users on all SAP-related queries and incidents. This role handles initial triage and resolution of basic technical issues routes tickets to the appropriate SAP technical or functional teams when needed and ensures smooth execution of sc...

Responsible of setting up and maintaining computer networks within an organization. Offer support to users (internal users customers and suppliers) and troubleshoot any problems that arise within and SLA framework.Ensure the integrity of high availability of network infrastructure (computer voice fi...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...