Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings Peeks AI-powered platform has helped thousands of merchants to increase revenues save time and deliver seamless guest experiences. Customers include MoMA Whitney Museum Seattle Aquarium Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap Goldman Sachs and SpringCoast Partners. Learn more at .

As a remote-first company recognized by Forbes as one of Americas Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work we are a global team of Peeksters who Obsess Over Our Customers Accomplish Big Things Collaborate With Purpose and Get Better Every Day.

About the Role

Peek Pro is building AI-native GTM infrastructure and this role exists to build and run it. You will partner day-to-day with RevOps to design deploy and optimize AI agents and automated workflows across the full GTM motion: inbound outbound campaign ops and pipeline tooling.

This is a hands-on business-first engineering role where youll identify inefficiencies scope solutions and ship them without waiting for a playbook. You will not be training models. You will be applying the best AI tools available to create compounding leverage across our go-to-market teams.

Who You Are

• You come from a RevOps BizOps Operations Analytics or Product background.

• Youve worked in fast-paced tech environments (startups or growth-stage companies) where figuring things out and driving impact mattered more than fancy titles.

• You have hands-on experience using AI tools Claude OpenAI Gemini or similar to solve real business problems and automate workflows.

• Youre comfortable with Python or JavaScript not a full-stack engineer but able to build connect and ship things that work.

• Youre outcome-driven: you focus on solving business problems not training models from scratch.

• Youre curious and scrappy and you learn as you go even without a clear playbook.

• You can communicate complex AI concepts clearly to business teams and enjoy helping others learn.

• Youre proactive by nature you see whats broken and move toward it.

• You have a strong grasp of business context you understand why a workflow matters not just how to build it.

What You Will Build

• Inbound lead triage and routing agents: AI-powered qualification and routing that creates faster response times increases rep customer-facing time and enables the PLG self-serve motion

• Outbound reply automation: an AI layer that handles the repeatable low-leverage steps of initial outreach - personalizing at scale and escalating to a human only when a qualified conversation is ready

• Campaign setup automation: eliminate the manual rebuild cycle for conferences webinars ABM targeting and CSM target lists so teams spend time on strategy not setup

• TAM expansion and market data enrichment: ongoing maintenance and expansion of Peeks addressable market data - keeping core GTM fields accurate and continuously updated as a foundation for forecast integrity and outbound targeting (powered internally by tooling you will help maintain and improve)

• Human-in-the-loop workflows: design flows where AI handles the repeating work and humans review approve or intervene at the right moments - ensuring quality without removing judgment where it matters

• Agent infrastructure maintenance and improvement: co-own and evolve existing AI agents alongside RevOps leadership - refining rule sets improving data structures and expanding capabilities as the GTM stack grows. Examples include forecast tracking pipeline analysis and churn reason classification agents with more to come as the fleet expands

• Agent quality and efficiency: drive improvements to output quality and token efficiency across the agent fleet over time

What Youll Do (Day-to-Day)

• Identify and prioritize automation and AI opportunities across GTM RevOps Sales and Operations teams.

• Build and integrate AI-powered tools using LLMs APIs and automation platforms from quick prototypes to production internal tools.

• Work with diverse data types primarily text-based GTM data (email conversation logs lead info) with occasional audio or structured data integration depending on use cases.

• Act as an internal AI consultant guiding teams on whats possible where to start and how to think about GTM automation.

• Evaluate and integrate third-party AI tools and services where they accelerate GTM impact.

• Maintain and improve the agent fleet monitoring quality optimizing token usage and expanding capabilities over time.

• Stay current on LLMs AI tools and automation trends bringing in whats useful and relevant to GTM.

• Partner with RevOps leadership to shape the AI/automation roadmap with a strong focus on near-term measurable impact.

Core Stack

n8n Claude (Anthropic) Pinecone Supabase Salesforce Python scripting and API integrations.

Experience with this exact stack is a plus comfort learning it quickly is required.

What Were Looking For

• 35 years of professional experience ideally starting in ops/analytics/revenue operations and transitioning into AI-driven or automation-heavy work.

• Hands-on experience building with LLMs automation platforms (n8n Zapier Make) or custom Python/JS scripts.

• Comfortable with Python or JavaScript able to build connect and ship things that work independently without needing a large engineering team.

• Strong understanding of business needs and how to use AI and automation to meet them.

• Outcome-focused mindset you measure success in efficiency gains pipeline impact and team capability not lines of code.

• Proactive and scrappy you see inefficiencies and jump in to solve them learning as you go.

• Clear communicator you can explain complex AI concepts to business teams and help them think about whats possible.

• Strong written and async communication skills in a remote environment.

• Comfortable building and shipping independently without waiting for a full engineering team.

What This Role Is Not

• Not a BI or data analyst role. You will not be building dashboards or writing SQL to answer reporting questions.

• Not an ML engineering or research position. You will not be training models from scratch or building the next GPT.

• Not a traditional software engineering role. This is hands-on business-first AI work focused on applying existing tools to create real value not building foundational models or infrastructure.

If you love to figure things out move fast use AI to make things better and want your work to show up directly in pipeline efficiency and team capability metrics this is the role.

Reporting

This role sits on the DAISY team (AI/Data org) with day-to-day direction from RevOps leadership on build priorities roadmap and GTM tooling.

The Interview Process

• Interview with Recruiting Manager

• Interview Hiring Manager

• Assignment Data Test

• Interview with Director of Revenue Operations

• Executive Interview with CMO

Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status disability or other legally protected status.

If you are unable to apply due to incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Required Experience:

IC