Bilingual Support Specialist
Job Location:
Job Location:
Cuernavaca - Mexico
Monthly Salary:
MXN 10 - 14
Monthly Salary:
Posted on:
17 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are looking for bilingual candidates to join our talent pool for different support roles with our U.S.-based clients. This position may include opportunities in customer service outbound calling administrative support IT support client communication and general operations support.
The final role will depend on your experience English level skills and the current needs of each client.
Responsibilities may include:
- Communicating with customers clients or internal teams by phone email chat or other platforms.
- Providing customer service and professional support in English and Spanish.
- Making outbound calls follow-ups confirmations or appointment setting when required.
- Assisting with administrative tasks data entry documentation reports or file organization.
- Supporting basic technical or IT-related requests depending on experience.
- Updating information in CRMs internal systems spreadsheets or other software tools.
- Coordinating with team members to ensure timely and accurate follow-up.
- Maintaining a professional respectful and service-oriented communication style.
- Following company processes client guidelines and confidentiality standards.
