Application Engineer- Vertical Turbine Pumps

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The Applications Engineer will be responsible for providing cordial timely and accurate Vertical Turbine Pump product and order support four our Goulds Team. This role will collaborate with other technical and engineering groups production and sales to understand the needs and desires of the customers and provide them with service levels that meet or exceed customer expectations.

Were Hiring an Applications Engineer!

CORE RESPONSIBILITIES: To perform the job successfully an individual must be able to perform each essential duty satisfactorily.

• Provide Applications Engineering support to channel partners distributors and end users
• Provide optimal design selections based on customer requirements.
• Estimate project costing and negotiate lead times.
• Collaborate with purchasing team and other stakeholders to obtain costing for components as required
• Support maintenance of CRM funnel to ensure opportunity visibility by field sales team.
• Develop technical depth and understanding of Xylem products and applications.
• Conduct Project Engineering activities during submittal development and order fulfillment
• Collaborate with other technical and engineering groups to provide the required customer solution.
• Proactively anticipate and mitigate risk
• Provide timely responses to inquiries.
• Meet or exceed established SLA and required metrics.
• Be easy to do business with
• Support timely order entry deliverables and order status.

QUALIFICATIONS:

• Bachelors degree in engineering required.
• 1-5 years related experience with rotating equipment preferred. Candidates who possess < 2 years of relevant experience will be considered Associate Application Engineers
• Technical knowledge of pump hydraulics mechanics and construction
• Excellent interpersonal relationship building skills with strong verbal and written communication skills.
• Experience with a Customer Relationship Management (CRM) Salesforce Configure Price Quote (CPQ) and/or Enterprise Resource Planning (ERP) tools
• English language proficiency required written and oral
• Current Mexican Passport and US Tourist Visa to Travel to US.
• Travel requirement 10%

PLUS:

• Pump selection software experience is a plus.
• Ability to work with ambiguity manage multiple projects at once and review technical documents and drawings.
• Ability to be self-managing and self-leading.

Xylem does not provide visa sponsorship for this position

Starting pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.