Standard Operating Procedures Jobs in Bayan Lepas

Role Overview The Customer Service Executive will be responsible for managing customer enquiries across email live chat and phone channels while ensuring timely and accurate first-time resolution. This role supports regional telco IT and social media projects requiring a service-focused mindset and...

ESSENTIAL DUTIES AND RESPONSIBILITIES:Set up and troubleshoot major downtime issues for test equipment including Testcell Tester Bagger VDCS and Conveyor systems.Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.Conduct investigations for quality incidents rel...

Major Duties and ResponsibilitiesReceive documentsEnsure smooth and timely shipment process flowEnsure all customers standard operating procedures are followed as per the SOPInteract with customers in arranging their shipments meeting customer service standardsEnsure accurate and timely data entry i...