Unit Head, Solution & Architecture
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Experience Required:
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Job Summary
- Strong knowledge of card systems and transaction flows with expertise in operations processing reconciliation connectivity and certification plus experience across retail banking and core systems such as loans LOS ATMs and core banking platforms.
- Experience with core banking and card system integrations including third-party service providers and payment networks.
- Strong ability to translate complex business requirements into clear comprehensive solution designs and functional specifications ensuring alignment with enterprise architecture standards and Cards domain needs.
SCORECARD DIMENSIONS Key-in the data relevant to the job | |
Financial Perspectives:
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Business Process and Initiatives:
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Accountability | Supporting Activities | Outcome/ deliverables |
1. Architecture Alignment & Governance | Translate enterprise architecture (EA) standards into Cards IT-specific reference architectures and patterns. Lead/participate in Architecture Review Forums (SDRF EASF EAC). Maintain Cards IT architecture roadmaps aligned to cloud security data and integration strategies. | Approved Solution Architecture Document (SAD). Architecture compliance dashboards; reduced deviations/waivers. Updated Cards reference architectures & reusable component library. |
2. Solution Design Quality (Robust Secure Scalable Cost-Effective) | Define and enforce NFRs (performance resilience RTO/RPO observability). | Signed-off architecture view and detailed technical blueprint with NFR/security coverage. |
3. Core Project Delivery Leadership | Assume delivery co-ownership for priority/at-risk Cards IT initiatives. Remove cross-team blockers; set clear checkpoints and track risks issues and dependencies. Ensure end-to-end delivery integrity from requirements to stabilization. | On-time milestone delivery (MVP/GA) with minimal critical defects. Improved stakeholder satisfaction and reduced escalations. |
4. Cost Optimization & Technology Lifecycle Management | Design for efficiency (right-sizing autoscaling caching managed services). Maintain tech currency inventory (versions EOL/EOS patch plans). Rationalize duplicative services and integrations. | TCO models and cost-per-transaction improvements. Executed currency plans; no critical EOL in production. Consolidated services with lower run costs. |
5. Vendor & Partner Architecture Oversight | Evaluate vendor architectures; enforce API/security and resiliency standards. Set and monitor SLAs/SLOs; include architecture clauses in contracts. Lead technical due diligence during RFP/RFI. | Vendor evaluation reports; integration compliance checklists. Contractual obligations tracked and met. |
6. Talent Leadership & Capability Building | Define roles/skills matrix and career paths for solution architects. Coach through design reviews and pattern/anti-pattern sessions. Maintain architecture knowledge base. | Higher first-pass approvals; faster design cycles. Improved team competency and autonomy. Updated widely adopted architecture repository and templates. |
- Experience in leading solutions across cards and financial services including issuing authorization settlement lifecycle disputes tokenization fraud controls as well as retail banking systems such as loans LOS ATMs and core banking.
- Running Architecture Review Boards/design gates; enforcing standards across multiple squads.
- Deep experience with API-led integration (REST/GraphQL) event-driven patterns (Kafka/RabbitMQ) microservices service mesh container orchestration (Kubernetes/OpenShift).
- Performance engineering (TPS/latency tuning) resilience patterns (circuit breakers retries) HA/DR design with RTO/RPO targets.
- Observability (logs/metrics/traces) capacity planning and SRE/operability considerations.
KEY CHALLENGES Describe major challenges that this incumbent will or may face that might hinder his/her success |
Ensuring all solutions comply with enterprise architecture standards while meeting aggressive timelines for Cards IT projects. Aligning diverse priorities from business operations compliance and technology teams without compromising design integrity. |
KEY STAKEHOLDERS State both internal and external stakeholder that this incumbent will be liaising with and the nature of the engagement |
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KEY SUCCESS FACTORS OF THE INCUMBENT Describe the traits of the incumbent that would be successful in this role |
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Required Skills:
Business Requirement Study Study and analyze requirements. Reference As Is. Find out details from existing process /stakeholders Translate business requirements to become list of system features needed Requirements are scoped as per business needs and able to achieve end target state. Finalized business requirements for FSD preparation. Impact & Risk Analysis Conduct Impact & Risk Analysis studies Develop list of IT system changes (existing and/or new) needed including the functional flow between the systems Ensure the functional requirement specifications include both system and manual processes to mitigate the risk factor of the project. Highlight and share the impact and key risk to business. Functional Specifications Development Review the documentation of Functional specifications is complete with proper analysis to avoid change requests and able to be understood by Developer / Vendor. Assist to conduct FSD walk-through Interface with all areas affected by the project Participate in project meetings and provide ongoing clarity and guidance on functional solution design to technical delivery team Delivery of high-quality Functional Requirement Specs to Technical team within the agreed timelines. Ensure the changes or requirements are clearly communicated to the stakeholders. Ability to derive specifications to map requirements from any source system to any destination system System Testing Prepare test cases and/or test Scripts Walk-through testing scope and expectations with business users Manage the UAT process to ensure end-to-end testing is covered to avoid production issues. Problem Resolution Identify potential problems and formulate pre-emptive mitigation plans. Involve in post implementation and production support. Analyses problems identifies core issues investigates evaluates and integrates information. a) Degree in Computer Science Information Technology or related field b) Minimum 5 years of working experience as a business / functional solution analyst in one or multiple IT areas c) Experience in hands on functional design prototyping testing and other implementation activities a) Knowledgeable of core banking product and system integration b) Experienced in gathering analysing business requirements followed by assessing system impact developing system functional solution design alternatives c) Able to work in a fast-paced dynamic environment with cross-functional teams internally d) Able to manage activities across multiple projects simultaneously e) Strong analytical and problem-solving skills are required f) Must possess strong communication and interpersonal skills g) Ability to work collaboratively within a team environment of cross functional and cross vendor teams and deliver to aggressive timelines Team player who responds quickly to the needs of the stakeholders
