Telesales-Growth and Strategy Lead

We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Telesales Team Lead to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Key Responsibilities:

• Lead motivate and manage a team of telesales agents to ensure optimal performance and achievement of sales targets.

• Develop and implement telesales strategies to drive revenue acquire new customers and retain existing ones. Performance Monitoring: Monitor and analyze individual and team performance providing regular feedback and guidance and assisting in improving sales results.

• Provide ongoing training coaching demonstration and mentoring to telesales agents to enhance their skills and product knowledge.

• Oversee and when necessary participate in customer calls to ensure high-quality service and to resolve any escalated issues.

• Set and review sales targets ensuring the team meets or exceeds set goals for revenue conversion rates and other KPIs.

• Continuously assess and improve telesales processes and workflows to enhance team productivity and sales results.

Key Requirements:

• Minimum of 5 years in telesales with at least 3-5 years in a team lead.

• Strong leadership and team management skills.

• Excellent communication and negotiation abilities.

• In-depth understanding of telesales techniques and customer engagement.

• Proficiency in CRM software (e.g. Salesforce HubSpot) and Microsoft Office Suite.

• Highly motivated goal-oriented and driven.